Senior ServiceNow Developer

2 weeks ago

Calgary AB, Canada MJB Technology Solutions Ltd. Full time

Job description

Position: Senior ServiceNow Developer

MJB Technology Solutions is looking for a Senior ServiceNow Developer with following skills as part of our team:

As a Senior ServiceNow Developer, you will play a pivotal role in the design, development, and implementation of ServiceNow solutions to support our business processes and enhance overall IT service management. The ideal candidate will possess advanced ServiceNow development skills with a strong focus on best practices and process improvement.

Key Responsibilities

  • Design, develop, and configure, ServiceNow enhancements, applications, modules, and integrations with third-party systems to meet business requirements.
  • Define and review programming codes to ensure development standards are respected and are compatible with the software, analysis and design, following “best practices” for documentation.
  • Lead and execute ServiceNow platform upgrades, ensuring a smooth transition and minimal disruption to ongoing operations.
  • Collaborate with stakeholders to plan, schedule, and coordinate upgrade activities.
  • Utilize strong administration skills to configure and maintain the ServiceNow platform.
  • Perform routine system maintenance, troubleshoot issues, and provide technical support.
  • Work closely with cross-functional teams to gather requirements and design effective solutions.
  • Collaborate with business customers, business analysts, and other developers to implement cohesive and integrated solutions.
  • Create and maintain comprehensive technical documentation for ServiceNow configurations, customizations, and upgrades.
  • Provide knowledge transfer to team members and end-users as needed.
  • Communicate technical problems and solutions to both technical and non-technical audiences.
  • Develop, modify and support ServiceNow workflows, forms, lists, business rules, and scripts using general languages and technologies (e.g., JavaScript, Jelly, Glide, HTML, CSS, Angular, REST and SOAP).
  • Document and gain acceptance / approvals of selected final solutions.
  • Execute technical solutions in capacity as a ServiceNow lead, subject matter expert.

Qualifications

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • Proven experience as a ServiceNow Developer, with a focus on administration and upgrades.
  • ServiceNow Certified Implementation Specialist and ServiceNow System Administration certifications are highly desirable.
  • Strong understanding of ITIL processes and best practices – ITIL certification an asset.

Experience And Skills

  • Minimum of 5 of experience as a ServiceNow Developer, with a track record of successful system upgrades.
  • Experience with ITSM, CMDB, ITOM, SAM, and SPM modules.
  • Configuration of user interface modifications, workflow administration, report and dashboard design, data imports, integrations and scripting
  • Excellent communication and interpersonal skills.
  • Excellent analytical and problem-solving skills
  • Must have strong requirements gathering experience.

About MJB

MJB Technology specializes in providing tailored IT and Digital Solutions to meet your specific business needs. We develop cost-effective tech solutions in order to exceed client objectives. We work flexibly and personally with our clients, whether from small, medium sized companies and enterprise companies to meet their project needs.

Job Type: Fixed term contract

Job Type: Fixed term contract

Schedule:

  • 8 hour shift

Experience:

  • ServiceNow SAM: 6 years (required)
  • ServiceNow HAM: 6 years (required)
  • ServiceNow Developer CMDB: 6 years (required)

Work Location: In person

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