Sales Team Lead

5 days ago

Toronto ON, Canada Teleperformance Full time

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.
Flexible - We believe in results
We are looking for a Sales Team Lead for our sales program. A skilled team leader, passionate about technologies will work closely with the sales team and will set the direction for the team, ensuring expectations are clearly defined and delivered on time and with quality.
Being a leader for the team, handling escalations, and providing transparent direction among team members. Annual Base Salary of CAD $60,000 with 5% - 30% bonus on achievement of KPIs.
Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
Paid 4 weeks training, 2 weeks leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
Work from Office for the first three months, transition to Hybrid work setting.
Monday to Friday 9 AM to 6 PM.
#3-5 years of sales & product development experience in technology, advertising, and/or internet, general management experience and a track record of growing a market.
Experience devising breakthrough plans to achieve, develop and maintain client relationships and accounts.
Sales Leadership: Ability to open up and develop successful and long term business opportunities and relationships, to develop and close deals, and to build and run a pipeline both directly and through coaching others.
Business leadership - strategic and commercial acumen, proven capability to develop and deliver a joined up business strategy that is dynamic and balances short term delivery with longer term sustainable success.
Strong analytical skills are needed to be able to interrogate performance, develop actionable insights and galvanize action to capture opportunities.
Experience in leading a call center sales team & familiarity with Salesforce is a plus
Actively involved in the day-to-day operations of the sales team. Coach and mentor the team, driving the uplift of skills, and helping them work through complex problems. Defining standards, governance, best practices and encouraging the consistent adoption of these across all teams.
Prepare Weekly/Monthly/Quarterly business reviews and present these to clients and stakeholders.
Working with our training, learning teams, & QA team to support ongoing development and progression for your team.

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