Customer Care Specialist
4 weeks ago
Customer Service Agent - On-It Regional Transit
SOUTHLAND is currently hiring a Customer Service Agent for seasonal work between May 17 - October 14, 2024. Shifts fall Saturday, Sunday and statutory holidays. Hours can vary depending on shift and location.
The successful candidate will work an average of 15 - 16 hours per week at an hourly rate of $18.Customer Service Agents are required to work outside.
Good communicator – fluency in reading, writing and speaking English
Ability to speak a second language preferred
Previous experience in a customer facing / customer service position
Reflect the company, the On-It Brand, Parks Canada and Bow Valley Transit in a positive light
Provide information to the Supervisor to enable them to make decisions regarding service, load levels and service changes
Compile data on passenger numbers for each trip
Manage and log lost property items
Education and Experience
High School Diploma or General Equivalency Diploma (GED)
Experienced working in a customer service environment
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