Customer Success Specialist
3 weeks ago
Full job description
Customer Success Specialist
Respond to customer inquiries, complaints, and requests for assistance via phone, email, or chat in a timely and professional manner.
Provide product information, troubleshooting assistance, and guidance to customers to resolve issues and ensure satisfaction.
Document customer interactions, inquiries, and resolutions accurately and thoroughly in the customer relationship management (CRM) system.
Collaborate with cross-functional teams, including sales, product development, and technical support, to address customer needs and concerns.
Identify trends and patterns in customer inquiries and feedback to recommend process improvements and product enhancements.
Job Requirements:
High school diploma or equivalent.
Proven experience in customer service or support roles, preferably in a technology or software company.
Strong communication and interpersonal skills, with the ability to remain calm and professional under pressure.
Excellent problem-solving and critical-thinking skills.
Proficiency in using customer service software and CRM systems.
-
Customer Success Specialist
2 weeks ago
Canada, CA JK Recruitment and Staffing Full timeFull job descriptionCustomer Success SpecialistRespond to customer inquiries, complaints, and requests for assistance via phone, email, or chat in a timely and professional manner.Provide product information, troubleshooting assistance, and guidance to customers to resolve issues and ensure satisfaction.Document customer interactions, inquiries, and...
-
Global Customer Success Manager
2 weeks ago
Canada, CA South End Partners Full timeGlobal Customer Success ManagerMarkham, ON | On-site The opportunity: Our client is a rapidly growing international manufacturer and leader in their industry. Their people play a pivotal role in shaping their business and their customer-focused culture encourages an ownership mindset, continuous improvement and career development.They are seeking a Global...
-
Customer Onboarding Specialist
1 week ago
Canada, CA Craver Full timeDo you thrive on building positive client relationships and ensuring a smooth transition? Do you have a passion for the restaurant industry and a knack for tech? If so, then Craver wants you!About CraverCraver is a Canadian tech leader, empowering local restaurants and fostering vibrant communities. We've developed a cutting-edge platform that...
-
Customer Success Representative
7 days ago
Canada, CA Brizo FoodMetrics Full timeWho We Are:Brizo FoodMetrics, a market intelligence platform for foodservice suppliers andvendors, aims to be the source of truth on the foodservice industry. Brizo empowersbusinesses with comprehensive, fresh, and accurate data on over 1.9+ millionfoodservice establishments across the U.S., Canada, and the UK. Our platform equipssales and marketing teams...
-
Customer Success Manager
2 weeks ago
Canada, CA Vroom Media Group Full timeCompany DescriptionVroom Media Mission: “To revolutionize life insurance marketing agencies and how people work.”We not only consistently deliver the best results for our clients, but we also prioritize building a one-of-a-kind working experience for our team. We are 100% remote, and we encourage employees to work from anywhere in the world. We believe...
-
Talent Acquisition Specialist
5 days ago
Canada, CA TRAFFIX Full timeWhy work at TRAFFIX? You need to work at TRAFFIX to enjoy our: Culture of Respect, Expertise, Collaboration and EntrepreneurshipGet involved with one of our Steering Committees or sign up for one of our employee events such as Game Night! Get involved with your community through our partnership with Big Brothers Big Sisters Work with a team that Supports and...
-
Bid/Proposal Specialist in US or Canada
5 days ago
Canada, CA Southern Consulting Company Full timeGlobal Proposal Specialist People2.0 is seeking an experienced and energetic Global Proposal Specialist to work directly with the Global Sales Operations Manager and collaborate with key players on our sales, marketing, operations, IT, finance, and executive teams. To be successful in this role, you should be a highly collaborative individual with the...
-
Sales Specialist Healthcare Recruitment
1 week ago
Canada, CA K&K Global Talent Solutions Inc. Full timeSales Specialist HealthcareGlobal talents by K&K - Become part of our global sales team for medical professionals at K&K. Over 30 years of success story & expert knowledge!K&K Global talent solutions INC stands for sustainable personnel recruitment with an integrative approach. With this step, K&K is reacting to a decisive challenge from its customers....
-
Canada, CA Esri Canada Full timeEsri Canada has an exciting opportunity for a Customer Success Manager, based out of Western Canada, with a focus on the Municipal and Natural Resource customers. The success of our customers is central to our growth, and we aim to act as trusted partners with our clients and help them get the best out of their investment in GIS. As an energetic and driven...
-
Recruiting & Human Resources Specialist
2 weeks ago
Canada, CA Hardline Engineering Ltd. Full timeThe Human Resources & Recruiting Specialist plays a very important role in acquiring top talent and providing HR services to employees at Hardline Engineering and Firefly Power & Energy. The Human Resources Specialist will report to the President of Hardline Engineering and will work in collaboration with the Executive Leaders and other Key Stakeholders....
-
Recruitment Specialist
2 weeks ago
Canada, CA Frontier Supply Chain Solutions Inc. Full timeFrontier Supply Chain Solutions Inc. is a leading provider of logistics and customs brokerage services, dedicated to providing efficient and innovative solutions to meet the diverse needs of our clients. With a focus on excellence and continuous improvement, we strive to optimize operations and drive success in every aspect of the supply chain process.We are...
-
Spreadsheet Specialist
2 weeks ago
Canada, CA Breakthrough Academy Full timeSpreadsheet SpecialistAre you a planning pro who’s head-over-heels for Google Sheets/Excel?Would you win gold at the Spreadsheet Olympics?When you think of modelling, do juicy datasets come to mind?Are you a proud perfectionist, obsessed with accuracy and every little detail?Are you a hard worker, who gets things done with your head down and headphones...
-
Operational Efficiency Specialist
2 weeks ago
Canada, CA Strongco Full timePosition: Operational Efficiency SpecialistDepartment: Operational EfficiencySalary Band: $100K - $120kLanguages: Bilingualism (English & French) is requiredTerm: PermanentLocation: Mississauga, OntarioMajor Purpose:Nors Group is seeking a Corporate Process & Continuous Improvement Specialist to join our esteemed team. We are searching for a dedicated and...
-
Customer Service Representative
2 weeks ago
Canada, CA BritFly ltd Full timeRole DescriptionThis is a full-time remote role for a Customer Service Representative at BritFly Ltd. The Customer Service Representative will be responsible for providing exceptional customer service and support to clients. They will handle customer inquiries, resolve customer complaints, and ensure customer satisfaction. The Customer Service Representative...
-
EMS Talent/// Acquisition Specialist///
1 week ago
Canada, CA AmeriPro EMS. Full timeAmeriPro EMS.As an AmeriPro EMS Talent Acquisition Specialist, you will play an integral role in bringing on the best talent to join our organization. Working in collaboration with our Director of Operations and our rockstar HR Team, this is a great opportunity for an entry-level professional to be a part of a fast-paced, growing, and innovative healthcare...
-
Customer Service Representative
3 days ago
Canada, CA Gimme Marketing Inc Full timeWE DESIGN. WE PROMOTE. WE DELIVER. MARKETING THAT WILL MAKE BUSINESSES SUCCESSFUL.Role DescriptionThis is a full-time remote role for a Data Entry/Customer Representative position. As a Data Entry/Customer Representative, you will be responsible for accurately inputting and updating data into our systems. You will perform regular data entry tasks, verify and...
-
Field Service Representative
2 weeks ago
Canada, CA ML6 Search + Talent Advisory Full timeThe Opportunity:Our client is a renowned international manufacturer of process and laboratory analytical instruments. We are supporting them in their search for a Field Service Specialist to manage the Ontario territory.As a successful Field Service Specialist you will apply your instrumentation / chemistry knowledge and technical experience to solve...
-
Communications Specialist
5 days ago
Canada, CA Parkinson Canada Full timeParkinson’s is a complex brain disease, and everyone’s Parkinson’s journey is different. More than 100,000 Canadians live with Parkinson’s and 30 more are diagnosed every day. There is currently no cure but, life with Parkinson’s is still possible.At Parkinson Canada, people with Parkinson’s are at the center of everything we do. Parkinson Canada...
-
Customer Account Executive Pipeline Integrity
3 weeks ago
Canada, CA OneBridge Solutions, Inc. Full timeOneBridge Solutions Inc. is an innovative company that develops SaaS solutions for the oil & gas pipeline industry. Our solutions are unparalleled within the pipeline integrity management software space. We are highly innovative, skilled, and experienced and build highly disruptive solutions that deliver superior results in process efficiencies, cost...
-
PowerPoint and Excel Data Specialist
2 weeks ago
Canada, CA CQ Search Group Ltd. Full timeWe are seeking a skilled and detail-oriented PowerPoint and Excel Data Specialist to join our team. The successful candidate will be responsible for creating compelling presentations, analyzing complex data, and presenting it in a clear, visually appealing manner. This role requires proficiency in using advanced Excel functions, data visualization tools, and...