Strategic Account Manager-Partnerships

3 weeks ago


White City SK, Canada Canadian Plains Energy Services Full time

POSITION SUMMARY


The Strategic Account Manager is based in White City office and performs all related work required to source, develop, and maintain strategic customer accounts and relationships for both Canadian Plains Energy Services and it's parent company Strike Group in Saskatchewan. The incumbent acts as a primary point of contact for a portfolio of customers and will strive to build long-lasting, mutually beneficial relationships and services which best fit the individual needs of the customer. This incumbent reports to the Chief Commercial Officer, as a member of the Business Development team, and primarily works collaboratively with all Canadian Plains and Saskatoon operations management. The incumbent will upport continuous improvement initiatives, collect information such as leads or testimonials, capture and analyze customer data and identifies industry trends.


Employees are expected to support and participate in a “culture of safety”, adhere to and be ambassadors of Strike's Code of Conduct and Values, act professional and amicable, and to treat others with dignity, respect, and fairness.


CORE ACCOUNTABILTIES
Manage the experience of customers to ensure positive relationships are established, maintained, and improved upon
Seek new business opportunities through existing relationships
Bring forward opportunities with new and existing oil & gas, waterworks, utilities, mining, energy, and agriculture customers
Develop relationships with industry professionals, stakeholders and Indigenous groups to market and grow Strike as a contractor of choice in Saskatchewan
Understand Strike's service offerings, strategic plans, and capabilities to holistically support projects from cradle to grave
Develop strategic account plans for customers
Uncover opportunities for master services agreements that are functional and mutually beneficial
Promote and maintain Strike's brand and reputation
Collaborate regularly with management to discuss and plan for prospects, opportunities, customers, marketing efforts, strategy, community and Indigenous engagement, events, and conferences
Anticipate, understand, and respond to the needs of customers and stakeholders to create strong buy-in
Build and leverage the sales funnel for business growth
Understand customer decision criteria to generate additional sales growth
Attend all regular sales meetings and training sessions as required
Meet regularly with prospects and customers to uncovering potential projects and work with management to ensure alignment
Maintain customer relationships and implement strategies to support sustainability
Maintain accurate customer and opportunity information in the Customer Relationship Management system
Facilitate and record post project reviews and post bid reviews
Conduct sales presentations that highlight key benefits and the value of Strike's products and services
Qualifications


Diploma or degree in marketing, business, or a technical trade certification



Experience


Five years of experience in business development or hands on experience in Saskatchewan's oil & gas, mining, or industrial construction sectors



Knowledge, Skills, and Abilities


Ability to close sales for strategic customers


Capable of selling multiple product/service lines simultaneously


Demonstrated ability to work closely with operations personnel


Exceptional speaking skills, including experience presenting to large and diverse audiences


Strong ability work within cohesive teams to target clients and get the sale


Analytical thinking and problem-solving skills


Exemplary professional verbal and written communication skills


Excellent organizational and time management skills


Capable of working independently with minimal direction


Results-oriented, self-motivated, and a team player


Accomplished negotiation and diplomacy skills


Proficiency in Microsoft Office suite


Extensive travel required #J-18808-Ljbffr



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