Regional Sales Manager
3 weeks ago
ATN International
Job Title Regional Retail Sales Manager
Department Sales
Full-time Part-time
At Viya, the leading telecommunications provider in the U.Virgin Islands, we are committed to providing exceptional connectivity and entertainment experiences to our customers. To further this mission, we are looking for a Regional Retail Sales Manager to join our team and lead our sales teams in achieving revenue targets and ensuring customer satisfaction. You will oversee our Retail Sales staff, implement innovative sales strategies, and drive sales through various channels. Develop and manage retail sales and commission plans, ensuring alignment with company objectives and market trends.
Implement retail strategy and operating plans to drive growth, enhance customer experience, and identify new opportunities.
Provide supervision and guidance to Store Managers/Supervisors and dealer principles to foster a positive work environment and address customer needs.
Establish metrics to measure sales effectiveness, continuously monitor data on product and sales-related KPIs, and take proactive actions to drive improvements.
Analyze and maintain appropriate inventory levels, optimizing product availability and minimizing stockouts
Build and maintain customer relationships, both with individual customers and within the community, to drive retention, ensuring operational efficiencies and service levels meet and exceed customer expectations.
Facilitate training and education sessions to increase team effectiveness, providing ongoing support and guidance.
Motivate and recognize outstanding performance, analyzing department expenditures to identify cost-saving opportunities.
Prepare sales activity reports and present to executive management, providing insights and recommendations for future growth.
At minimum five (5) years of experience within a high-profile retail sales role.
Ability to develop internal company relationships and trust to support sales initiatives and goals.
At minimum five (5) years of experience in a senior supervisory/leadership position preferred.
Experience in the cable and/or telecommunications industry and thorough knowledge in the telephone, cable TV, internet and broadcast services marketplace preferred.
Experience in mobile sales and dealer channels, including strategy development and execution for maximizing sales and profitability.
Hands-on people management skills with the ability to multitask and manage projects under pressure.
Marketing Expertise: Knowledge and experience with marketing principles, including the latest technologies and their application in marketing.
Project Management Abilities: Effective project management skills, ensuring timely delivery of high-quality work.
Technical Proficiency: Superior proficiency in the Microsoft Office suite and other relevant technologies.
Bachelor’s Degree in Marketing, Business Administration, or related field preferred; TECHNICAL REQUIREMENTS
~ TRAINING REQUIREMENTS
~ Sitting, walking, typing, talking and hearing, bending, squatting, reaching, and occasionally standing for extended periods of time
Must be willing to work flexible hours
Valid Virgin Islands Driver’s License
ATN International
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