Dental Receptionist

We are a growing, patient-focused dental practice seeking a motivated and reliable Dental Receptionist/Administrator to join our team. This is a permanent position with flexibility for both full-time and part-time applicants. It's an excellent opportunity to build a long-term career in dentistry while contributing to the continued success of a supportive and welcoming practice. About the Role As a Dental Receptionist/Administrator, you will be an essential member of our team, ensuring patients feel comfortable and cared for from the moment they arrive. This position is primarily administrative but will occasionally involve clinical support as needed. Dental administrative or assisting experience is preferred but not required. We're happy to train the right individual who shows initiative, strong work ethic, and a genuine passion for patient care. The ideal candidate enjoys helping people feel comfortable and is eager to learn and grow within the dental field. Key Responsibilities Greet and assist patients, creating a professional and welcoming first impression while helping ensure a positive patient experience Communicate with patients by phone, email, and in person with professionalism, accuracy, and courtesy Manage appointment scheduling, confirmations, and patient flow to support smooth and efficient daily operations Accurately enter and update patient information, appointment notes, and treatment details in dental software Maintain organized and accurate patient records and documentation, including forms, filing, scanning, digital uploads, and management of correspondence and referrals Develop and maintain a general understanding of dental procedures to effectively explain treatment plans and coordinate patient care Process billing, payments, and insurance submissions promptly and accurately Assist with administrative, financial, and bookkeeping tasks as required Monitor, track, and assist with inventory control and supply management Maintain a clean, organized, and professional reception and office environment Provide assistance with chairside or clinical tasks as needed based on operational requirements Safeguard confidentiality of all patient and office information in accordance with policies and regulations Oversee daily administrative operations to ensure efficiency, accuracy, and a high standard of patient service while supporting team members and contributing to overall practice performance Perform additional administrative and office support duties as assigned to ensure the efficient operation of the practice Qualifications Previous experience in a dental or medical office, or in a front desk or customer-facing role, is preferred Previous dental administrative or dental assisting experience is an asset, but not required Computer proficiency with the ability to learn dental software quickly. Professional communication skills with a strong command of the English language, both verbal and written Dependable, adaptable, and team-oriented with a strong work ethic Strong organizational skills with excellent attention to detail Able to manage multiple priorities effectively and adapt to changing needs Outstanding interpersonal skills and a genuine enjoyment of patient interaction and care Why Join Us? Join a growing private dental practice where your contributions make a meaningful impact A permanent position with flexibility (full-time or part-time) Competitive compensation based on skills and experience Ongoing training and mentorship for the right candidate A supportive, professional, and collaborative team environment How to Apply If you're detail-oriented, computer-savvy, and eager to grow in the dental field, we'd love to hear from you. You'll be joining a friendly, professional team that values collaboration, patient care, and meaningful connections with both patients and colleagues. We're dedicated to finding the right fit for our team and patients, so the selection process may take some time as we carefully review each application. Previous applicants are also welcome to reapply as our practice continues to grow and expand. We thank all candidates for their interest; however, only those selected for an interview will be contacted. All applications will be received and reviewed in confidence. Applicants must be legally eligible to work in Canada and have reliable transportation. Thank you for considering a career with our team. We look forward to reviewing your application and connecting with the right candidate soon. Job Types: Full-time, Part-time, Permanent Benefits: Company events Dental care Extended health care Flexible schedule On-site parking Paid time off Application question(s): Are you interested in a full-time, part-time, or flexible position? Please share your general weekly availability, including preferred days and hours, and let us know if you are seeking a long-term opportunity within the dental field. Why are you interested in joining our dental practice, and what appeals to you about working in the dental field? What experience, training, or skill sets do you have that have prepared you for an administrative role in a dental or healthcare setting? Language: English (required) Licence/Certification: Certified Dental Assistant Level II (preferred) HARP certificate (preferred) Work Location: In person