Policy Specialist, Temporary Full-Time

2 weeks ago

Toronto ON, Canada Canada Mortgage and Housing Corporation Full time

Temporary Full Time


Office Location: Toronto (ON)


Language Designation: Bilingual


Language Skill Levels (Read/Write/Speak): BBB


We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.


Here's what you get when you're a contract employee:
~Annual individual performance bonus.
~ Support in your personal and professional growth with training, mentorship and more - because when you thrive, we thrive.
~ A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region's office at a minimum of 4 times a month.

Join the Housing Programs team in the Senior Specialist, Client Relations position. In this role, you will leverage your expertise in client relationship management, multi-unit real estate financing and leadership. You will also provide expertise and guidance on the strategy management of client accounts and key account portfolios, including the delivery of services and initiatives to ensure the sector displays a uniform approach to clients and program delivery.


This is a temporary position of a duration of 18 months.



Develop and implement a key account approach for large borrowers, non-profit affordable housing providers, developers and other multi-unit partners.
Engage in business development and manage a portfolio of clients with a range of service strategies/plans to help achieve CMHC program outcomes.
Identify new opportunities for streamlined processes or enhancements to meet client housing financing needs with long-term consideration in addressing both risk and clients/borrower needs.
Work closely with national teams, local partners and stakeholders to jointly develop strategies, identify policy improvements and collaborate on housing solutions.
An Undergraduate degree in planning, policy, economics, or real estate finance.
A minimum of seven years of experience in information dissemination, rental mortgage insurance products, sales or business development. A broad understanding of the Canadian affordable, social and private housing sectors as well as the various programs intended to assist these sectors.
A demonstrated experience and/or knowledge related to multi-unit residential real estate development and finance.
A sound understanding of the financing of housing projects and the ability to review financial proposals to assess their viability.
A comprehensive working knowledge of client relationship management, including key account and government relationship strategy.
Our commitment to diversity, equity, and inclusion


We're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. CMHC is an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our mission.

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