Full Time Resident Care Coordinator

1 month ago

Waterloo ON, Canada Sun Life Financial Full time

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Are you passionate and actively looking to contribute to the health of Canadians? Do you want to be part of our journey in developing the next greatest digital experience? As a leading provider of health benefits in Canada, Sun Life supports the health care needs of millions of Canadians. In Group Disability, our mandate is to assist our Clients, both employees and employers, in the relentless pursuit of better health.
You will be responsible for managing disability claims to resolution. Determining eligibility to short and long-term disability, salary continuance benefits and assess claims
Building strong relationships with our Clients: employers and their employees
Driving telephone interviews to obtain information to ensure complete understanding of the absence and types of support required to assist with return to work planning
Identifying and assess medical and non-medical influencing factors pre and post disability, functional capability, restrictions and limitations 
Analytical and detail oriented, especially with complex claims and contracts
Great communicator with authentic care and empathy touch (bilingual in English and French - Quebec only)
Thrives in a dynamic, fast paced environment, managing time effectively and efficiently
Comprehensive training program with virtual classroom and ongoing learning to be set up for success
We are a hybrid organization – neither fully virtual, nor fully in-office. But our principles are universal – flexibility coupled with making the most of in-office time to best support our business, our Clients and your development.
Sustainability commitments to create a cleaner, more inclusive and sustainable future for our communities
We offer a number of programs and offerings to help our Employees achieve lifetime financial security and live healthier lives, some of these include:
Retirement & stock investment
Pay for performance reward
Paid vacation based on experience and additional days to support family care and personal emergencies
In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Are you passionate and actively looking to contribute to the health of Canadians? Do you want to be part of our journey in developing the next greatest digital experience? As a leading provider of health benefits in Canada, Sun Life supports the health care needs of millions of Canadians. In Group Disability, our mandate is to assist our Clients, both employees and employers, in the relentless pursuit of better health.
You will be responsible for managing disability claims to resolution. Determining eligibility to short and long-term disability, salary continuance benefits and assess claims
Building strong relationships with our Clients: employers and their employees
Driving telephone interviews to obtain information to ensure complete understanding of the absence and types of support required to assist with return to work planning
Identifying and assess medical and non-medical influencing factors pre and post disability, functional capability, restrictions and limitations 
Analytical and detail oriented, especially with complex claims and contracts
Great communicator with authentic care and empathy touch (bilingual in English and French - Quebec only)
Thrives in a dynamic, fast paced environment, managing time effectively and efficiently
Comprehensive training program with virtual classroom and ongoing learning to be set up for success
We are a hybrid organization – neither fully virtual, nor fully in-office. But our principles are universal – flexibility coupled with making the most of in-office time to best support our business, our Clients and your development.
Sustainability commitments to create a cleaner, more inclusive and sustainable future for our communities
We offer a number of programs and offerings to help our Employees achieve lifetime financial security and live healthier lives, some of these include:
Retirement & stock investment
Pay for performance reward
Paid vacation based on experience and additional days to support family care and personal emergencies
In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
Claims - Life & Disability Posting End Date:
Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.
Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As part of Sun Life’s growing team, you have an impact on people in your community and around the world.
Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities.

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