Full Time Care Coordinator

2 weeks ago

Toronto ON, Canada Circle of Care, Sinai Health Full time

Case Manager (Regulated Healthcare Professional), Holocaust Survivor Services Job Description
Case Manager is responsible for providing high quality case management services to Holocaust Survivor clients at Circle of Care. The Case Manager works collaboratively with the Holocaust Survivor Services team as well as all care providers throughout the client’s journey.
We are looking for: a full-time, permanent Case Manager, Holocaust Survivor Services
This is a hybrid role that requires some time in office and in the community
Provide in-home and in-office visits to support client applications
Case Management
Create care plans in collaboration with the client and caregivers
Assist clients to navigate the healthcare system and provide support through transitions
Assist in planning and implementation of education for internal staff and external stakeholders as required
Participate in external training relevant to the department
Risk, Health and Safety Management
Identifying and reporting health and safety incidents and concerns in a timely manner to the appropriate supervisors and/or funders, documenting incidents in EasyCare and escalating appropriately to the designated supervisors as outlined in the Client Safety Reporting policy (C.Participating in maintaining a safe workplace environment by cultivating a positive safety culture and encouraging best practices to promote both staff and client safety and well-being
Participating in all health and safety training initiatives on a regular basis
Developing a plan to identify, manage and/or minimize client safety risks or situations in adherence with risk management operations policies
Assessing the severity of an adverse client safety/risk event and determining the best follow-up and developing an action plan following the event. Calling emergency services (911) when the client is at an immediate risk of harming themselves or others, or if there is a serious injury and/or imminent harm
Evaluating any potential hazards and identifying clients at risk for adverse health and safety events, taking preventative measures when necessary to minimize reoccurrence
A degree in social work, nursing or other allied health professional and registered in good standing with relevant college
Clinical experience in community care, home care, or case management experience is preferred
A strong knowledge of community health providers and home care options and other local services is required
Understanding of and commitment to the Social Determinants of Health and the ability to coordinate efforts of an interdisciplinary team to contribute to client wellbeing
Excellent organizational, communication (verbal and written), computer literacy, and interpersonal skills.
Computer proficiency including a thorough knowledge of MS Word and Excel computer software
Proficient in English as well as one or more of the following: Russian, Hebrew, Yiddish, Polish, Hungarian is an asset
This position will require a valid driver’s license and vehicle.
Circle of Care is committed to fostering an inclusive, accessible environment, where all employees, volunteers and clients feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential. Circle of Care seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including but not limited to those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

We thank you for your interest in Circle of Care. Circle of Care requires that all employees, students and volunteers provide proof of COVID-19 vaccination upon hire.

Circle of Care is made up of staff, students, and volunteers who bring energy and purpose, every day.
~

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