Group Product Manager, Platform

Clio’s portfolio of products is rapidly growing. The platform layer that powers this multi product world utilizes a range of technologies covering telecom, data warehousing and visualization, app ecosystem, APIs and developer platforms, SSO and RBAC, license management, customer billing and other capabilities. Clio is seeking a dynamic and experienced Group Product Manager to lead the development and evolution of our platform-layer services and capabilities. As the market leader in legal technology, Clio is committed to delivering world-class solutions that enable legal professionals to streamline their workflows, enhance collaboration, and provide exceptional client experiences.

This role can be performed from one of our Canadian offices, or remotely from the US or Canada or a combination of both. Some exceptions may apply.

As the Group Product Manager for Platform at Clio, you will spearhead the visioning, strategic planning and roadmap execution of platform level solutions that can be leveraged by our suite of products.

Strategic Product Leadership:

Develop and execute the product strategy for the platform layer, aligning with Clio's overall business goals and product demands.

Drive innovation and differentiation through the introduction of new features, enhancements, and integrations to maintain Clio's position as a market leader.

Lead and inspire a cross-functional team of product managers, engineers, designers, and other stakeholders to deliver high-quality platform-layer products.

Product Development and Lifecycle Management:

Oversee the entire product lifecycle from ideation to launch. Some of the product areas you’ll manage include communication services, external APIs, developer platforms, design systems, data migration tools, user authentication and more.

Implement agile methodologies and best practices to optimize product development processes and accelerate time-to-market.

Stakeholder Engagement:

Collaborate closely with key stakeholders, including customers, to gather insights, feedback, and requirements that inform product development and improvements.

Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones.

Market Analysis and Competitor Research:

Stay abreast of industry trends, emerging technologies, and competitor offerings to identify opportunities for product innovation and differentiation.

Conduct market analysis and research to inform product roadmaps and strategic decision-making.

Experience :

Proven experience in building and scaling platform environments like communication services, APIs, developer platforms, design systems, audit logs, customer billing systems, SSO and license management among others, ideally at companies at a scale larger than Clio.

8 years plus experience in product management

Product development with a focus on building services that can be used by other applications or products..

Technical Skills:

Expertise in building or understanding of technologies related to APIs, search, data ecosystems, user licensing and authentication and communication stacks related to telephony, email and SMS.

Demonstrated success at delivering and ensuring successful usage of these solutions in a multi product environment. This means deep familiarity with architecting component modularisation and shared data ecosystems so they can be shared across products.

Deep understanding of data systems and data migrations from one system to another.

Leadership and Collaboration:

Successful track record of leading far-flung cross-functional teams in an agile environment.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with legal professionals.

Legal Tech Acumen:

Strong understanding of legal tech trends, compliance standards, and industry regulations.

Ability to bridge the gap between legal requirements and technological solutions.

Product at Clio

Our market opportunity is rare in its scale and powered by a strong business model, world-class investors and advisors and a product management team which is global and world-class (if we do say so ourselves) Clio is growing rapidly with massive growth opportunities for Product Managers.

Speaking of product at Clio… we’ve worked hard to develop an excellent product management culture with empowered PMs who are highly regarded and influential within the organization. Our team is composed of seasoned professionals from a diverse set of product backgrounds. Clio invests heavily in developing Product Managers, growing leaders and in the broader Product communities in which we operate.

We pride ourselves on being ‘human and high performing’ and creating a workplace where you can be challenged, supported and bring your whole self to work.

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

The expected salary range* for Canadian applicants for similar roles within Clio is: $177, 600 to $288,000 CAD. This role has a separate set of US region-specific salary ranges.

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

Hybrid work environment, with expectations for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.

Flexible time off policy, with an encouraged 20 days off per year.

RRSP matching and RESP contribution

Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

* *Please note that the expected new hire salary range provided is derived from a group of like roles within Clio. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated todiversity, equity and inclusion . We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

In-house performance coach, Katie, helps Clions accelerate their career development.

At Clio, we’re creating a human and high performing culture. That means you’ll be encouraged and supported to do your best work, while preserving energy for what’s important to you outside of the workplace. Find out what keeps us grounded.

Understanding our market and customers so we can transform an age-old industry.

Working at Clio has been the best investment in my career I've ever made.