Business Operations Manager

4 weeks ago

Toronto ON, Canada Buzz Full time

ai is a Canadian-founded software startup that has built an all-in-one Sales Engagement Platform Powered by AI. Modern office setting
Work-from-home days
Overview: We are seeking a detail-oriented and proactive individual to join our team as a Billing and Revenue Operations Specialist. This role will be responsible for managing all aspects of billing and revenue operations, ensuring accuracy, efficiency, and compliance with company policies and regulations. Billing Management:
· Maintain billing records and ensure they are up-to-date and organized.
· Resolve billing discrepancies and disputes promptly and professionally.
· Collaborate with internal teams to ensure billing processes align with business objectives.

Implement and maintain revenue recognition policies in accordance with accounting standards.
· Continuously evaluate billing and revenue operations processes for efficiency and effectiveness.
· Develop and document standard operating procedures (SOPs) for billing and revenue processes.

Data Analysis:
· Analyze billing and revenue data to generate insights and support decision-making.
· Utilize data visualization tools to present information in a clear and understandable format.

Compliance and Audit:
· Ensure compliance with relevant laws, regulations, and industry standards related to billing and revenue recognition.
· Serve as a point of contact for billing inquiries and issues from customers/clients.
· Bachelor's degree in Accounting, Finance, Business Administration, or related field (preferred).
· Proven experience in billing, revenue operations, or related roles.
· Mandatory working in Software or tech with SaaS billing and revenue operations experience.
· Proficiency in billing software and accounting systems (e.g., Stripe, QuickBooks Online).
· Excellent analytical skills with the ability to interpret data and identify trends.
· This is a full-time position based at our location. Travel may be required occasionally for training or meetings.

Job Type: Full-time

Dental care
Flexible Language Requirement:
~ French not required


Monday to Friday


Bachelor's Degree (preferred)

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