Manager, Business Management Operations
2 weeks ago
Our client operates a portfolio of businesses that participate in and serve Canada’s energy and infrastructure marketplace. Their strong performance and continued success are a direct reflection of the ambitious, committed, and talented professionals they hire across Canada who make a positive impact to their clients and communities.
They have retained our services to source a Director of Operations for one of their growing businesses, who provides electrical, communication and civil construction services in the Ottawa area .
Your mandate will be to strategically lead and manage a highly engaged team, while ensuring balanced operational effectiveness, through analysis of key performance metrics and the implementation of KPIs. This role supports the senior management team in the communication, monitoring and governance of business policies, processes, and procedures that enables a streamlined customer focused operation.
This role is expected to have a meaningful business impact specific to people’s leadership, operational excellence, financial performance, and continued business growth. ensuring that key performance indicators are established, achieved, and analyzed for effectiveness with on time delivery and customer “obsession” at its core.
Financial discipline – systematic pursuit of financial goals through effective planning and forecasting approaches, built on solid controls and clear financial accountabilities.
Health and Safety - Ensure statutory compliance with Health and Safety legislation; supervise the execution and analysis of risk assessments conducted annually and for all new business ventures or services and monitor health and safety performance to ensure compliance with company policy and procedure to minimize injury.
Administration - Accountable to manage the respective operational budget to plan and to identify through business case protocol all exceptional requirements for expense or capital funding.
Mitigation and Management - Contribute to the Enterprise Risk Management initiative championed by Energy and Infrastructure Services by identifying and mitigating risks inherent with the existing and/or planned expansion of business operations and/or services.
Effectiveness - Undertake an on-going evaluation of the effectiveness of both the organization and the company at large and provide recommendations and guidance to continuously enhance expectations to meet and exceed strategic objectives, corporate commitments, and contractual obligations.
Planning – Strategically creating and designing a process that proactively anticipates current and future hiring needs to ensure the organization has the resources needed to meet and exceed evolving business requirements.
Resource Management - In conjunction with the corporate Director, People and Growth undertake performance management that includes the establishment of objectives, performance management, annual reviews and succession planning initiatives.
Engagement, Recognition and Retention - Support HR strategies to optimize employee engagement and recognition through the implementation of existing programs to enhance effectiveness.
Reporting/Key Performance Metrics and associated Analytics - This role will contribute to the development of the appropriate key performance metrics and related management reporting that shall be communicated and utilized to ensure operational and strategic objectives are realized.
Business Planning – You will contribute to the development and communication of our client’s strategic business plan to meet business objectives.
Development - Ensure that strategic business objectives are realized – you shall support Business Development by building and enhancing a superlative rapport with existing and prospective customers.
Degree, Diploma in engineering, or related field. Eng designation would be an asset.
~ Ability to influence across the organization at multiple levels, particularity around strategic issues and change management to bring structure to ambiguous environments.
~ Experience in a unionized field services environment, within the construction and utilities industry is a key requirement.
~7+ years of expertise in a senior operational management role with proven experience leading a high-performance team.
~ Demonstrated experience with effective and impactful interactions with senior leadership, coupled with excellent leadership, communication, and interpersonal skills.
~ Commitment to safety, quality, and ethical business practices.
~ Willingness to travel on a frequent basis, as needed, to various project sites and stakeholder meetings.
~ Valid driver’s license with excellent driving record
-
Manager, Business Management Operations
2 weeks ago
Ottawa, ON, Canada PSG leadership Inc. Full timeOur client operates a portfolio of businesses that participate in and serve Canada’s energy and infrastructure marketplace. Their strong performance and continued success are a direct reflection of the ambitious, committed, and talented professionals they hire across Canada who make a positive impact to their clients and communities. They have retained...
-
Operations Manager
4 weeks ago
Ottawa, Canada Crown Property Management Inc. Full time**Position Summary and Objectives**: Reporting to the Property Manager, the Operations Manager oversees and ensures the safe, reliable, and efficient operation of the buildings at the best possible value, at Place de Ville. This position acts as Chief Operating Engineer in the operation of the central Steam Plant. In addition, this position assists the...
-
Customer Success Manager
4 weeks ago
Ottawa, ON, Canada D&A Business Management Solutions Full timeCompany Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. The company focuses on Mid-market solutions, specializing in Accounting, Customer Relationship Management (CRM), and Human Resources...
-
Customer Success Manager
2 weeks ago
Ottawa, ON, Canada D&A Business Management Solutions Full timeCompany DescriptionD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. The company focuses on Mid-market solutions, specializing in Accounting, Customer Relationship Management (CRM), and Human Resources...
-
Manager, FBO Operations
6 days ago
Ottawa, Canada Skyservice Business Aviation Inc. Full timePosition at Skyservice Business Aviation Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States....
-
Manager, FBO Operations
6 days ago
Ottawa, Canada Skyservice Business Aviation Inc. Full timePosition at Skyservice Business Aviation Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States....
-
Manager, FBO Operations
6 days ago
Ottawa, Canada Skyservice Business Aviation Inc. Full timePosition at Skyservice Business Aviation Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States....
-
Customer Success Manager
2 weeks ago
Ottawa, ON, Canada D&A Business Management Solutions Full timeCompany DescriptionD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market...
-
Customer Success Manager
2 weeks ago
Ottawa, ON, Canada D&A Business Management Solutions Full timeCompany DescriptionD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market...
-
Customer Success Manager
4 weeks ago
Ottawa, ON, Canada D&A Business Management Solutions Full timeCompany Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on...
-
Manager - Business Operations & Planning
7 days ago
Ottawa, ON, Canada GardaWorld Full timeBusiness Unit: Corporate Career Area: Operations and Administration Ready to be part of the great GardaWorld team? Reporting to the Regional Manager, the Operations Coordinator is a central partner in the daily operations of the Ottawa Branch Office. Working closely with Account Managers, the incumbent manages employees and contracts assigned to...
-
Business Operations Manager
2 weeks ago
Ottawa, ON, Canada Assent Compliance Inc. Full timeAssent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability. Being a Certified B...
-
Manager, Business Management Operations
2 weeks ago
Toronto, ON, Canada Ignite Talent Solutions Full timeExecutive Operations Manager (Law Firm) Our client is a boutique law firm that provides individuals and business with a diverse range of legal services in corporate and business law, real estate, and business/commercial litigation, insurance coverage and property disputes. Executive Operations Manager to help lead the firm into a new phase of growth and...
-
Manager, Business Operations
2 days ago
Toronto, ON, Canada Skills for Change Full timeJOB CLASSIFICATION: Manager, Business Operations & ITDEPARTMENT/PROGRAM: OperationsCOMPANY: Skills for ChangeLOCATION: 791 St. Clair West, Toronto, Ontario M6C 1B7HOURS: 35 hours per week (Monday- Friday)JOB GROUP: Management (Non-Unionized)REPORTS TO: Chief Strategy, Innovation and Growth OfficerSTART DATE: ImmediatelyCOMPANY:Located on the traditional...
-
Manager, Business Operations
7 days ago
Toronto, ON, Canada Skills for Change Full timeJOB CLASSIFICATION: Manager, Business Operations & ITDEPARTMENT/PROGRAM: OperationsCOMPANY: Skills for ChangeLOCATION: 791 St. Clair West, Toronto, Ontario M6C 1B7HOURS: 35 hours per week (Monday- Friday)JOB GROUP: Management (Non-Unionized)REPORTS TO: Chief Strategy, Innovation and Growth OfficerSTART DATE: ImmediatelyCOMPANY:Located on the traditional...
-
Manager, Business Operations
6 days ago
Toronto, ON, Canada Skills for Change Full timeJOB CLASSIFICATION: Manager, Business Operations & ITDEPARTMENT/PROGRAM: OperationsCOMPANY: Skills for ChangeLOCATION: 791 St. Clair West, Toronto, Ontario M6C 1B7HOURS: 35 hours per week (Monday- Friday)JOB GROUP: Management (Non-Unionized)REPORTS TO: Chief Strategy, Innovation and Growth OfficerSTART DATE: ImmediatelyCOMPANY:Located on the traditional...
-
Business Development Manager
3 days ago
Toronto, ON, Canada Kandor Management Corporation Full timeGteck Advanced Technology is the Electronic Security business line of Kandor Management, providing professional security solutions throughout Ontario. Founded over 40 years ago, Gteck has become an industry leader for security solutions with a focus on designing, installing, and servicing the most reliable and technologically advanced end-to-end electronic...
-
Business Development Manager
4 days ago
Toronto, ON, Canada Kandor Management Corporation Full timeGteck Advanced Technology is the Electronic Security business line of Kandor Management, providing professional security solutions throughout Ontario. Founded over 40 years ago, Gteck has become an industry leader for security solutions with a focus on designing, installing, and servicing the most reliable and technologically advanced end-to-end electronic...
-
Manager, Business Operations
7 days ago
Toronto, ON, Canada Skills for Change Full timeJOB CLASSIFICATION: Manager, Business Operations & IT DEPARTMENT/PROGRAM: Operations COMPANY : Skills for Change LOCATION: 791 St. Clair West, Toronto, Ontario M6C 1B7 HOURS: 35 hours per week (Monday- Friday) JOB GROUP: Management (Non-Unionized) REPORTS TO: Chief Strategy, Innovation and Growth Officer START DATE : Immediately COMPANY: ...
-
Operations Manager
4 weeks ago
Ottawa, Canada Colonnade Management Inc. Full timeColonnade BridgePort is a full-service real estate company, offering property management and leasing services, acquisition, development, investment management and asset management for commercial and residential properties. Colonnade BridgePort is headquartered in Ottawa with offices in the Greater Toronto Area (“GTA”), and our continued growth and...
