Hotel Support Executive H/F
2 weeks ago
opt-Job Schedule__ Full-Time
__opt-Job Type__ Permanent
__opt-Brands__ NOVOTEL
__Guest Relations Executive (Emiratisation)
OUR COMMITMENT TO DIVERSITY & INCLUSION:
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo#Handle guest feedback and complaints professionally and effectively, resolving issues in a timely manner to ensure guest satisfaction and retention.
Collaborate closely with other departments, including housekeeping, food and beverage, and front office, to ensure seamless communication and coordination in delivering exceptional guest service.
Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
Proficiency in relevant software applications, including hotel management systems and Microsoft Office suite.
Flexibility to work shifts, including evenings, weekends, and holidays, as required.
Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.
Summary/Objective Fairmont Hotels & Resorts is a global hotel brand offering engaging service and authentically local experiences in places of unrivalled presence. Be an ambassador for the brand and y
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