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Customer Care Advocate

1 month ago

Toronto ON, Canada American Income Life Ao - Kekoa Jacobs Full time

Company Overview: Join a leading insurance provider committed to delivering exceptional customer service and comprehensive coverage to our clients. We prioritize innovation, teamwork, and a client-centric approach in everything we do.
We are seeking a dedicated Telework Customer Advocate to join our team remotely. As a Telework Customer Advocate, you will be responsible for providing personalized support to insurance clients, addressing inquiries, and ensuring a positive customer experience. Strong communication skills with the ability to effectively interact with customers remotely.
Proficiency in using remote communication tools and software (e.g., virtual phone systems, email platforms).
Ability to work independently and prioritize tasks in a remote work environment.
Serve as a remote point of contact for insurance customers, assisting with policy inquiries, coverage options, and claims processing.
Provide accurate and timely responses to customer questions via phone, email, or online chat.
Process policy endorsements, renewals, and cancellations efficiently while maintaining data accuracy.
Handle customer complaints or concerns with empathy and professionalism.
Competitive remote-based salary commensurate with experience.
Comprehensive benefits package including health insurance and retirement plan options.
Work-life balance with flexible scheduling and telecommuting opportunities.
Ongoing training and professional development to support career growth.
How to Apply: If you are passionate about customer advocacy and enjoy working remotely, we encourage you to apply for this exciting opportunity Please submit your resume and a cover letter highlighting your relevant experience and interest in the Telework Customer Advocate position.
Join us in making a positive impact on our customers' lives through exceptional telework customer service


Original job Telework Customer Advocate posted on GrabJobs .

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