Technical Sales Leader

4 weeks ago

Stratford ON, Canada Arrow Machine and Fabrication Group Full time
Arrow Machine and Fabrication Group is an engineering-focused solution provider of machined castings, fabrications, and assemblies.

We serve OEM customers in the rail, material handling, mining, defense, heavy truck, agriculture, power systems, construction, nuclear, engineered products, architectural, and forestry industries.

We have access to the broadest range of metalwork solutions in the world through our elite group of companies. Arrow focuses on providing innovative design, quality craftsmanship, and exceptional customer service.

Position Summary

The Technical Sales Leader is responsible for driving growth and market penetration for Arrow Engineered Products (Stratford) specialized product lines, including tanks, vessels, autoclaves, and mechanical scopes. The ideal candidate will combine technical expertise with strategic sales leadership, fostering collaboration within the team and directly engaging with clients to deliver tailored solutions. This role requires regular travel to maintain and develop strong relationships with customers, expand into key markets, and represent Arrow EP’s capabilities effectively.

The Technical Sales Leader will drive the sales strategy for the division, including client engagement, market analysis, and the development of sales pipelines. They will collaborate closely with internal teams to align operations, engineering, and business objectives, ensuring seamless delivery and customer satisfaction.

Primary Responsibilities

Sales Strategy & Market Development:

Develop and implement sales strategies tailored to Arrow Steelcraft’s product lines.
Conduct market segmentation and identify opportunities for tanks, vessels, autoclaves, and related mechanical solutions.
Analyze and forecast sales trends to achieve revenue and growth objectives.

Customer Relationship Management:

Build and sustain strong relationships with new and existing clients.
Act as a technical advisor, translating client needs into actionable engineering and production requirements.
Address customer satisfaction goals and drive client retention.

Collaboration & Team Leadership:

Work closely with operations and engineering teams to understand capacity and ensure alignment on delivery timelines.
Lead, train, and mentor sales team members, fostering a high-performance culture.
Coordinate with the marketing team to develop promotional programs and sales tools.

Estimating

Perform detailed estimation for pressure vessel projects, including analyzing specifications, drawings, and client requirements to develop accurate cost models.
Calculate material, labor, and fabrication costs, ensuring estimates align with project goals, timelines, and profitability targets.
Prepare comprehensive bid proposals, including pricing, technical documentation, and schedules, for client submissions.
Collaborate with engineering, sales, and production teams to ensure estimates are accurate and executable.
Conduct risk assessments and factor in contingencies to account for potential challenges in manufacturing or delivery.
Stay current with industry standards, regulatory requirements, fabrication techniques, and material pricing trends related to pressure vessels.
Continuously refine estimation processes and tools to improve accuracy and efficiency.

Product & Pricing Strategies:

Collaborate with the Director of Business Development, GM, Director of Operations to explore new product offerings.
Propose and refine pricing strategies to align with market demands and profitability goals.

Travel & Representation:

Travel to client sites, trade shows, and other industry events to promote Arrow EP’s offerings
Represent the company as a technical and sales expert, showcasing the value of its solutions.

Educational Requirements

Post-secondary education in Business, Engineering, or a related technical discipline. Equivalent business experience is also valued.

Required Skills & Expertise

Minimum 5 years of technical sales experience, ideally within the industrial processing or engineered products sector.
Proven understanding of tanks, vessels, autoclaves, and mechanical components.
Willingness and ability to travel regularly.
Strong leadership and team-building experience, including managing internal and external sales teams.
Excellent communication skills, both oral and written.
Ability to work independently or as part of a collaborative team.
Exceptional organizational skills and attention to detail.

Technology Proficiency

Advanced proficiency in Microsoft Office, including excel, word, SharePoint, PowerPoint etc
Familiarity with COMPRESS

Benefits:

Maximize Your Earning Potential with Performance-Based Annual Reviews and Bonus Program

Unlock the full scope of your income potential through our program that combines annual reviews linked to your performance with a bonus structure intricately tied to the company's profitability. This results in not just recognition of your hard work but also tangible wage increments, allowing you to realize your true earning potential.

Tailored Benefits for Your Well-Being - Comprehensive and Competitive Benefit Program

Access a comprehensive and competitive benefit program that embraces your well-being. Basic plan fully covered by the company, it offers a wide range of health, vision, and dental services for both you and your eligible dependents. Choose from three plans that cater to your unique needs, allowing you to take charge of your own coverage.

Empower Your Financial Future - Retirement Savings Plans

Secure your financial future with confidence by enrolling in our fully funded RRSP. In addition, enjoy the added benefit of DPSP where company matches of up to 2%, providing a strong foundation for your financial well-being.

Exclusive Savings and Partnerships - Employee Discounts

Enjoy exclusive savings on various services, including gym memberships, and take advantage of our partnerships with external businesses, making your money go further.

Continuous Learning and Development - Talent Development with Tuition Reimbursement

Continuously grow and develop in your professional journey. Seize opportunities to enroll in apprenticeship programs and enjoy tuition reimbursement, investing in your ongoing education and career advancement.

Engage and Connect - Company Events and Networking

Immerse yourself in our vibrant company culture through engaging company events and networking opportunities. Join a community of like-minded professionals who value both work and play. Inclusive work environment with focus on learning and development.

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