IT Technician Help Desk

3 weeks ago

Oshawa ON, Canada Android Industries Llc Full time

Do you want to work at an organization that is people focused, service minded and results oriented, that offers their customers creative problem solving, progressive solutions, and improved outcome? Then Android Industries may be the place for you. We understand that our people are our biggest strength, and we know that world-class service happens because of our capable and valued team members. Whether you are looking for an assembly position or a career in manufacturing management, you can thrive as a member of our team.
IT SPECIALIST
IT Specialist is responsible for maintain and improve the technical systems of the facility to ensure Team Members have the technology they need to complete their work and the Company’s important files and information remain safe and intact.
Technical support for customized production related applications.
Primary contact for hardware and software related questions.
Assist with the implementation of systems upgrades and security integrity.
Maintain and troubleshoot LAN / WAN and Wireless Infrastructure.
Proactive systems monitoring to include problem identification, escalation and resolution.
Writing process and workflow documentation.
Coordinate hardware, operating system and software setup.
Train end users on hardware and software applications.
Bachelor's degree or equivalent specialized training or certification.
Technical certifications, college or equivalent work experience in hardware, programming, application support and operations is desired.
Experience: 3+ years of experience in related field. Help desk experience a plus. Familiar with Microsoft Office, Windows Server, MSSQL, Windows 10 Professional and Project.
Basic networking fundamentals and client/server architecture.
Basic wireless network experience.
Experience with Visual Basic, VB.net, and macro creation a plus.
Experience supporting Office 365 suite.
Experience with Microsoft Team is a plus.
Attention to details and aptitude for working with data.
Technical support experience
Building A Better Everything
We build a better culture by putting people before profit, leading for purpose, passion and performance, and creating an environment devoted to an exceptional experience for our customers and people. Android Canada employees will be required to provide proof of vaccination, or medical exemption, effective December 12, 2021. Android advocates full equal employment opportunity for all people without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital or family status, or status as covered veterans in accordance with applicable federal, state, provincial and local laws. Android complies with applicable legislation governing non-discrimination in employment in every location in which the company has facilities. Accommodations required due to disability are available upon request for candidates taking part in all aspects of the selection process.
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