IT Help Desk Specialist
4 weeks ago
Job Title: IT Help Desk Tech*
*Schedule: 30 hours per week (Monday,Wednesday,Friday)(Onsite only)*
*As a HelpDesk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone troubleshooting, with the ability to deliver excellent face-to-face support.
* Basic PC, Mac, and Phone troubleshooting knowledge. The candidates will cover the on-site desks and provide “Tier 1” support, triage, etc. End-user hardware and software troubleshooting
* Windows OS, Apple OS X, Chrome OS (Chromebooks), iOS, Android
* Monitor and accessory deployment/collection.
* Working with end users to solve IT problems.
* Laptop & mobile device deployments.
* Inventory and counts of all peripherals, computers, printer toners, accessories, and any misc. assets.
* Maintain Storage room assets and counts.
* Interfacing with users to troubleshoot software issues.
* Inventory Systems: Experience with inventory management systems.
* Ticketing Systems: Familiarity with IT ticketing systems.
*NOTE: Candidates with technical experience on Apple Mac Book, iOS, iPhone and Google Suite will be preferred.*
If you have a passion for hands-on technical support and the ability to work directly with end-users in a face-to-face setting, we invite you to apply for this HelpDesk Tech position. Join our team and contribute to the seamless operation of IT systems in a dynamic work environment
Job Type: Part-time
00 per hour
Dental care
* 8 hour shift
Help desk: 1 year (preferred)
* Windows: 1 year (preferred)
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