Junior Product/Catalogue information analyst to troubleshoot issues with the online ecommerce c[...]
3 weeks ago
Our large retail client is looking for a Junior Product/Catalogue information analyst to troubleshoot issues with the online ecommerce catalogue/product information system and train users where necessary - 28600
Duration: 8 months
Location: Mississauga (Wednesday + Thursday + 1 other day)
work Hours: 37.5 hours a week
Job ID: WECJP00028600
Scope: The Product/Catalogue Information analyst is a subject matter expert on the product information system. The analyst is responsible for user support and for ensuring back-end product data for the product catalogue is configured correctly
Responsibilities:
- The Analyst will be responsible for Level 1 user support of our PIM system application. They will guide the users on best practices for item setup.
- The role is responsible for ensuring back-end product data for the website product catalogue is configured correctly to achieve business users’ desired front-end treatment.
- The Analyst will liaise to provide additional 1:1 or group training where needed for system users to perform necessary activities.
- They will perform initial troubleshooting steps to resolve common issues such as determining if an item has reached all necessary data inputs to be visible on the website
- Subject Matter expert in PIM system – deep understanding of the implementation of the platform and its applicability to business outcomes.
Must Haves:
- 1-2 years as a product/catalogue analyst
- Data configuration of product catalogues
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