Advisor I, Career Coach

4 weeks ago

Calgary AB, Canada Wcgservices Full time €48,000 - €52,000

Calgary Career Hub
Calgary Career Hub
Permanent Full-Time
This role ensures successful outcomes for the client while ensuring all contract deliverables are achieved. The process of case management involves developing a positive relationship with the client, encouraging, motivating, and supporting the client to achieve sustainable employment, further training, and increase independence and self-sufficiency as appropriate for each client.
Key factors in case management include assisting clients with resume writing, interview preparation, building confidence, self-motivation, building their skills, strengths, and abilities to achieve and maintain sustainable employment or attend further training.
Collaborate with the client to develop, update and revise service plans, in line with policy
Overall responsibility for the management of assigned client case files in Mobius/Compass and organizational database, including, documentation on client eligibility determination, and recording client progress and results
Refer client to external community resources as required and follow up on referrals as appropriate
Support the client in their career journey including motivating, career consulting, resume reviews, interview preparation, training research, and developing service plans
Post-secondary certificate, degree, or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) or related experience
collaborating with individuals and building partnerships with community agencies and other stakeholders
Successful history helping clients overcome challenges to employment
Flexible, creative, and able to adapt quickly to changing requirements and targets
Knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment
Strong digital literacy including social media and Microsoft Office Suite
Solid understanding of confidentiality and other professional codes of conduct
Career Development Practitioner (CDP) certification considered an asset
Fluent French considered an asset
Comprehensive and flexible health and dental benefits
Generous time off policy to encourage work/life balance
WCG isstrengthened by diversity.

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