Senior UX Research Strategist

Found in: Jooble CA O C2 - 2 weeks ago

Toronto ON, Canada Adecco Canada Full time

User Experience Researcher
User Experience Researchers help everyone focus on the user by conducting primary research, exploring the behaviors and motivations of our users through methods like interviewing, ethnography, usability testing and surveys. They support the Product Management team with insights that drive product design and experience decisions.
QUALITY RESULTS, WITHIN SCOPE

 
Collect and analyze user behavior through lab studies, field visits, surveys, benchmark studies, and other online and in-person experiments.

Lead research projects end to end by: develop plans, screeners and scripts, recruit, moderate, analyze, synthesize and deliver results that communicate research insights. Inspire change by translating research findings into usable and actionable design tools (e.g., personas, design principles, design considerations, etc.)
Be a role model for our corporate values and digital behaviours, while advocating for user-centered design approach.
Maintain and contribute to the growth of research practices and process, while adhering to existing UX research practices, processes and guidelines. Continue to grow in professional skills and industry trends, including relevant technologies, research trends, industry shifts, and emerging UX research tools and methods.

Participate in the development of the team through knowledge sharing and contributing to the UX team assets (e.g., Design System, blog, hosting lunch and learns, demos, etc.)
Completed post-secondary, preferably in a related field such as Marketing or Business Administration.
3+ years of experience conducting foundational/generative and qualitative UX research, utilizing methods such as in-depth user interviews, contextual inquiry, journey mapping, participatory design, competitive analysis, identify needs/problems and workflow/task analysis, user testing, and usability testing
~ Experience leading research at different parts of the product development process, from discovery to delivery, ideally in an agile environment
~ Comfortable with planning, prioritizing, conducting, analyzing and communicating research in a variety of contexts
~ Experience with or knowledge of various user testing platforms and tools (eg. User Testing, Qualtrics,)
~ Experience with using data analytics to identify UX research course of action a plus.
~ Are ambitious, meticulous, and able to manage multiple projects at a time
~ Bilingual is an asset

Proficient computer skills and competent with Microsoft Office programs.
Excellent team building and leadership skills and experience.
One or more years of experience in a unionized environment an asset.



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