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Account Manager Software H/F

3 months ago

Edmonton AB, Canada Hilti North America Full time

Hilti: Software Account Manager Job reference: Software Account Manager Edmonton
The Software Account Manager will assist in growing and supporting Hilti Tool Services with a specific focus on our in-house software ONTrack & our Tool Fleet Management with local, regional, and global partners. This role will perform productivity analyses with VIP customers and design optimal solutions to improve customer's business processes. In addition, it will coordinate with local sales team to support to increase sales and penetration of ONTrack & large Fleet Contracts increasing the numbers of Solution Customers (customer who utilize both our software ONTrack & service Tool Fleet Management) as part of our global customer engagement strategy.
Focus on business development of Hilti software & services in a defined geographic area among current and prospective customers• Analyze sales results, review customer fact base, identify key trades and customer potential to develop tactical sales strategy• Collaborate with sales leadership team• Building the competence for solution selling in collaboration with the sales leadership team• Coordinate efforts of entire team of Account Managers, Regional Managers, Division Managers, and marketing team members with a goal of improving market reach of Hilti software & services• Steer pipeline management in sales process in collaboration with the sales team and support the execution of process from lead generation to contract closing• With a Consultative approach, will conduct onsite analysis for ONTrack and coordinate Tool Park Analysis, including developing customer-specific optimized solutions• Present customer-specific solutions with sales management team to decision maker• Support customers after contract signing, through the implementation, training, and ongoing usage of ONTrack and Fleet Management solutions• Provide sales organization with product expertise and support resources• Prepare assigned region(s) and local sales teams for product and service launches and upgrades• Plan and participate in trade shows and other industry events• Visit construction jobsites and offices to demonstrate Hilti's value proposition to key stakeholders within customer's organization• Communicate with customers to identify new market opportunities relevant to local market• Maintain knowledge of assigned product portfolio and related services• Facilitate startup as well as ongoing training for new and existing customers• Assist with training of new field specialists
• Medical/Dental/Vision effective the first day of the month following employment
Basic Life, Accident and Disability (AD&D) insurance paid by Hilti
Short-term Disability paid by Hilti
Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting
Generous Paid Time Off policy and holidays including two days to give back to your local community
Employee Assistance Program (EAP), company-paid wellness screenings
Opportunities for growth - shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate. It's why we haven't gone through any waves of layoffs - even during the COVID-19 pandemic. Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.
This job is , meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location
Bachelor's Degree required• Minimum of three (3) years consultative selling in the construction industry, required• Training experience preferred• Strong verbal and written communication skills• Ability to work in a cross-functional team environment: Marketing, Sales, and other corporate team members• Demonstrated analytical, problem-solving, organizational, interpersonal, and communication skills required• Strong knowledge of SAP and Microsoft Office applications• High level of entrepreneurship and presentation skills• Willingness to travel up to 50% during first 2 months of trainingVehicle/Driver's License Requirements:• A valid G or class 5 license with clean driving abstract: Working Conditions:Normal office conditions as well as simulated jobsite situations/conditions.Up to 50% domestic travel, required. Adverse Working Conditions:• Job requires walking on simulated construction sites and uneven surfaces, and may include climbing scaffolding, ladders, and stairs• Simulated construction jobsites may also lead to exposure of excessively loud noises; ear protection is strongly encouraged and may be required on some simulated jobsites• High occurrence of sitting, standing, bending while conducted training exercisesSafety Equipment Required:• Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti and CanadianOccupational Health and Safety Regulations (COSHR)Physical Requirements:• Must be able to walk on construction projects, climb ladders and scaffolding, and able to lift and carry as much as 65 pounds