Program Advisor

3 weeks ago

Toronto ON, Canada Videotron Ltd Full time

At Freedom , we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.

Does that sound like you? We’d love to meet you.

Job Description

As a Program Advisor on the Sales Operations Team, you will work with cross-functional stakeholders and sales teams to manage operational and experiential programs, while also managing events. You will conduct needs assessments, develop program strategies, identify metrics of focus, and build execution plans, while managing and measuring the impact of these programs.

In this role you will support the retail events portfolio, which includes managing budgets, executing retail events and, building strategies that offer an experiential and engaging opportunity to reward, recognize and engage sales teams.

Key accountabilities of this role include partner/stakeholder management, partner negotiations, strategy development, event planning and execution, project and timeline management, collaborating with cross-functional teams, as well as program ownership (strategy development, execution, maintenance and reporting).

A typical day

The day-to-day tasks of the Program Advisor include the following:

Program Planning & Management:

  • Build and execute vendor sponsored programs, including store visits and in-store events.
  • Analyze program opportunities and identify areas to enhance agent and customer experiences.
  • Lead program execution – Work cross-functionally with internal teams to build project timelines and track project deliverables.
  • Define metrics and evaluate program effectiveness, providing reporting to the Retail channel
  • Partner with sales teams and other key stakeholder groups to gather feedback and build adoption plans.

Event Planning & Execution:

  • Meet with sales leaders to build annual event roadmap.
  • Develop event strategy, theme and execution approach for sales townhalls, roadshows and sales recognition events.
  • Build and manage event project plans; ensuring timelines, scope and budgets are adhered to.
  • Work with vendors to arrange for event execution and payment.
  • Build communication strategies to engage and inform event attendees.
  • Act as the onsite event liaison for Freedom.
Qualifications
  • 3 - 5 years developing and managing programs with a focus on sales/channel-facing initiatives.
  • 3 - 5 years event planning and execution experience.
  • Strong presentation, communication, and negotiation skills.
  • Organized and able to manage multiple projects running concurrently from inception to launch.
  • Expert in detail-oriented work.
Additional Information
  • Take advantage of a c ustomizable health & dental benefits program and opportunities for c ompany-matched pension (according to position).
  • Promote your health with the wellness program , which focuses on physical, psychological, financial, and social health.
  • Benefit from the Employee Assistance Program for you and your family, including Virtual Healthcare.
  • Participate in projects that make an impact and take on challenges that will allow you to surpass yourself.
  • Develop your full potential and imagine what you can become within Quebecor’s family through our various career opportunities.

Check out our Activity Report for an overview of the projects to which you could contribute

We are committed to creating and maintaining an accessible, equitable and inclusive workplace that reflects the diversity of the community to which we belong. We strive to provide a work environment where each individual is valued and respected for who they are and can realize their full potential. We're eager to discover all the qualities that make you unique

We are happy to make accommodations to promote accessibility upon request. If you need an accommodation at any stage of the process, please don't hesitate to let us know when you first contact us.

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