Executive, Portfolio Manager

The salary range for this position is CAD $54.Why Fraser Health?

Are you passionate about leadership, innovation and committed to promoting excellence in Information Management? If so, bring your skills to this key Portfolio Manager, Voice Services role, providing senior consulting to Fraser Health executive within an assigned portfolio in the areas of corporate information and/or eHealth services, decision support and in corporate business areas which may include the development and implementation of application architecture.
Develop, lead and mentor a team of staff supporting Digital Patient and Provider Experience via telephony services across the organization
Ensures project design and delivery by providing post-implementation evaluation; measuring key outcomes, assessing project related staff, ensuring customer satisfaction, obtaining project sign off, and documenting lessons learned.
Expand your knowledge in the areas of information management, health informatics, project management, business processes, technologies and applications.
Liaises with outside vendors, reviews bids and/or negotiates equipment and/or service contracts, and makes recommendations where necessary to the Manager. Monitors the level of support to ensure requirements and expectations of the contract(s) are met.
Bachelor's degree, Certificate or Diploma in Electrical Engineering, Computer Science or related field.
Five (5) years recent experience performing voice and communications business solution planning, implementation and migration.
At least three (3) years of experience managing strategic, complex telephony projects
Additional training and skills in leadership, ITIL service management certification, project management (PMP) and healthcare standards is preferred.
Applicants with network administration, CompTIA Network+, CCNA, CCNP and CCIE certifications should consider applying.
A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields.
Take ownership for your own performance and seek to model integrity, resilience and confidence We are passionate about building an engaging environment that supports and challenges others to achieve their goals. We encourage you to take the next step and apply online, so we can continue the conversation.
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

The Portfolio Manager provides senior level advice and guidance to Fraser Health executives within an assigned portfolio of Informatics which may include the development and implementation of application architecture. Leads and is accountable for enterprise-wide business and clinical information systems projects; develops project budgets provides leadership to team members and facilitates service design, transition and operations management strategies. Provides senior level advice and guidance by consulting to all disciplines and stakeholders within an assigned portfolio by keeping abreast of the initiatives and issues within the business areas assigned and conducts strategic planning in the development of business cases, and process re-engineering initiatives.
# Provides project leadership to a variety of large, complex projects including a number of diverse disciplines and/or affecting multiple stakeholders; develops and manages project timelines; identifies, sources and manages resources such as contractors, staff or dollars; identifies and mitigates project related risks; Ensures project closure by providing post-implementation evaluation; measuring key outcomes, assessing project related staff, ensuring customer satisfaction, obtaining project sign off, and documenting lessons learned. Ensures that projects and initiatives are aligned with the Fraser Health strategic plan.
# authorize leaves of absences and approves overtime as necessary.
# Ensures the implementation of correct human resource standards and procedures by interpreting and administering the applicable collective agreements; Provides leadership to staff assigned to lead small to medium scale projects by providing guidance on project management duties, budget management, or technical issues; receives updates from assigned team leaders on project status.
# Provides input into project budget development and, once approved, manages the budget dollars by approving required contractors, purchasing software and hardware. Monitors and reports on budget variances if necessary and discusses with project sponsor as required.
# Liaises and communicates with project sponsors and stakeholders by monitoring and reporting on all phases of projects to ensure success and to increase overall quality of products implemented. Provides updates on project status and all aspects of the project as required.
# Manages assigned projects through the project management lifecycle using standard documentation methodologies such as project charters.
# Champions project management methodologies and best practices through mentoring, coaching, and communicating with team members, business units and staff. Liaises with outside vendors, reviews bids and/or negotiates equipment and/or service contracts, and makes recommendations where necessary to the Manager. Monitors the level of support to ensure requirements and expectations of the contract(s) are met.
# Provides expert advice and consultation by performing or managing the research, analysis, and recommendations for proposed technology changes. Provides input into application development and into the use of new technology for inclusion in the technology architecture. Provides consultation and advice to senior management on application technology alternatives and solutions.
# Participates in assigned Fraser Health, Provincial, and Federal committees; Bachelor's degree in Health Information Science, Computer Science, Software Engineering or a related study or equivalent combination of education, training and experience. Seven (7) years of related experience in a large complex organization including at least three (3) years' experience as a Project Manager. Experience with health and corporate information systems.
Professional/Technical Capabilities:
Ability to provide leadership to a variety of large project teams in an environment that constantly changes and that has fluctuating priorities.
Knowledge of all components of a technical architecture and health and corporate information systems.
Demonstrated knowledge of the project management process and the systems development life cycle.
Ability to be organized, goal-oriented, proactive, solution-oriented, pragmatic and the ability to understand the long-term and short-term perspectives.
Ability to provide input into project budget development, manage assigned dollars and estimate financial impact of application architecture alternatives.