Operations Manager

3 weeks ago


North York ON, Canada Summit Search Group Full time

Reporting to the Compliance & Operations Director, the Operations Coordinator will support the development, execution, and continuous improvement of operational programs that align with cost-efficiency, regulatory compliance, and safety objectives. The position requires collaboration across teams to optimize processes, maintain high standards, and uphold safety and compliance throughout all operations.

Process & Compliance Documentation: Assist in developing and documenting standard operating procedures for the safe handling, collection, transportation, and disposal of hazardous materials.
Work closely with the Compliance & Operations team to verify that all service providers, including transporters and recyclers, hold the required certifications and meet safety standards.
Manage and streamline supply chain logistics to maximize operational efficiency and maintain compliance and safety standards.
Oversee fulfillment activities, ensuring inventory needs align with program requirements.
Logistics Management: Coordinate logistics for special projects and R&D initiatives, overseeing all aspects of shipping and inventory management.
Service Quality Tracking: Monitor and assess service provider performance, contributing to regular reporting on service levels and quality.
Compliance Support: Maintain daily compliance with R2, ISO, and OHSAS standards, as well as any relevant governmental requirements.
Knowledge Building & Training: Develop strong knowledge of organizational recycling operations and assist with employee training on operational procedures.
Strategy & Policy Development: Contribute to strategy and policy initiatives to support business goals and stakeholder needs.
Site Inspection & Compliance Audits: Conduct regular site visits to collection and recycling partners to ensure compliance with internal and industry standards (travel required within Canada).
Data Analysis: Collect, analyze, and leverage data to inform process improvements and enhance operational decision-making.
Manage work instructions to ensure all procedures are up-to-date, accessible, and accurately reflect current practices.
Project & Initiative Support: Take on responsibilities within new projects and future initiatives, maintaining a positive, solution-oriented approach.

Bachelor’s degree in operations, supply chain management, or occupational safety, with 2+ years of relevant experience.
Proficiency in Microsoft Office, particularly MS Excel.
Bilingual in French is an asset.
Project Management certification or experience is preferred.

If you are driven, detail-oriented, and eager to support a high-performing team, we encourage you to apply and become an integral part of our mission for safety, compliance, and efficiency.


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