Remote Office Associate
4 weeks ago
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
We are looking for a dynamic individual who can be successful in both day-to-day processing and ad-hoc analysis/discovery activities to join our growing team. In addition, the role requires heavy use of functions and formulas within Excel
Review new and existing contracts to determine billing structure
Ad hoc reconciliations of customer billing/invoices
Respond to customer inquiries regarding billing disputes and/or discrepancies
Partner with our Business Development team to address any and all customer contract changes
Maintain customer data in applicable systems(Salesforce, Oracle etc.)
Assist with audit requests and ad hoc projects assigned by your manager
Strong Excel skills required
~ LI-Remote Accommodations & Accessibility
If you need assistance submitting an application through our career site due to a disability, please submit an and someone from our team will reach out soon to see how we may be able to assist.
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