Clinic Coordinator

3 weeks ago

Calgary AB, Canada Marlborough Mall Campus, 1600 - 3800 Memorial Drive NE, Calgary, Alberta, Canada Full time

Marlborough Mall Campus, 1600 - 3800 Memorial Drive NE, Calgary, Alberta, Canada Req #168

May 16, 2024

Work in a purpose driven career with MaKami College, public post-secondary college that has been helping students for over 20 years with locations in Edmonton and Calgary, Alberta.

MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly growing, we are working to expand our campuses into cities across Canada, and continuously working to add programs to our course catalogue. We work with our team to grow and develop in areas they are passionate about, focusing on our MaKami Pillars - Leadership, Professionalism, Helpfulness, and Inspiration. MaKami team members are provided with many opportunities for professional career growth in a fulfilling and dynamic work environment.

The MaKami team is passionate about creating generational change through education, and we provide the tools and a safe environment for our staff to change the lives of our students and their families.

As a Clinic Coordinator, you will play a pivotal role in ensuring the smooth operation of our student massage clinic. Your responsibilities will include coordinating clinic activities, managing schedules, and maintaining efficient communication between students, instructors, and clients.

Clinic Coordinator Key Responsibilities:

  • Create and maintain a live schedule for student therapists, and clinic sessions.
  • Monitor student attendance during clinic hours and maintain precise records for administrative purposes.
  • Gather and analyze feedback from clients and students to continually refine and improve clinic services.
  • Facilitate the sign-up processes for clinic appointments through Moodle, ensuring accessibility and efficiency.
  • Maintain up-to-date client records and updates using Rosy booking software to ensure accurate information.
  • Support students with administrative tasks and services, including accessing necessary support such as SALT Modifications and creating personalized schedules to accommodate complex work or childcare commitments.
  • Provide administrative assistance to the Clinic Manager, aiding in various tasks as needed.
  • Coordinate and arrange clinic team meetings, ensuring effective communication and collaboration among staff.
  • Distribute weekly update emails to all clinic staff, summarizing discussions from intercampus clinic meetings to keep everyone informed.
  • Create and manage communication channels for clinic staff to facilitate efficient information exchange.
  • Develop and maintain calendars to track student cohorts in clinic across different campuses.
  • Assist reception in handling client inquiries and appointment scheduling to maintain smooth clinic operations.
  • Respond promptly to clinic-related emails to address inquiries and concerns in a timely manner.
  • Assist in maintaining updated documents across different campuses to ensure consistency and accuracy.
  • Organize Spa Days and special events, including creating sign-up procedures on Moodle and collaborating with the Clinic Manager on scheduling to ensure successful and well-coordinated events.

Qualifications:

  • Diploma or equivalent experience in administration or a related field.
  • Strong organizational skills with keen attention to detail.
  • Exceptional communication and interpersonal abilities.
  • Proficiency in Microsoft Office Suite and scheduling software.
  • Registered Massage Therapy Diploma is preferred

Qualified candidates should reply to this ad with their cover letter and resume. This position will remain open until a suitable candidate is found. We thank all applicants for their interest, but only those who meet our criteria will be contacted to continue in our process.

  • Marlborough Mall Campus, 1600 - 3800 Memorial Drive NE, Calgary, Alberta, Canada
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