Front Desk Agent and Night Auditor

3 weeks ago


Canada Great Gulf Full time

Taboo - Front Desk Agent & Night Auditor
Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.''
Are you a night hawk, methodical, and detailed oriented? Taboo Muskoka is hiring Night Auditors/Front Desk Agents Come work & play in beautiful Muskoka this summer
Working with established systems, procedures and standards to assist Accounting and Guest Service teams in a support role. You will provide guests with professional and superior guest service and aid in the overnight operation of the Front Office and resort in a safe and healthy manner.
Check-in and check-out resort guests and condo unit owners in a timely, friendly, courteous manner to ensure a seamless arrival/departure experience.
Ensure the current day's revenue balances are reconciled, the payments to the guest folios are processed, and the accounts receivables are balanced.
Balance and audit all Front Office postings and settlements.
Reconcile the food and beverage point of sale system, for each outlet, to the PMS system; Perform and complete duties of Front Desk Operations including but not limited to taking/making guest reservations, attending to switchboard, operating Front Desk
Perform and complete nightly system shut down for back up purposes;
Perform daily balancing of cash, credit card, debit and other departmental room posts;
Degree or Diploma in Hotel/Resort Management is an asset;
Basic Accounting skills;
Must be computer literate, with experience in Windows, Internet, Excel spreadsheets and email. Able to communicate effectively and professional in English; Fluency in a second language will be considered an asset;
Indoors standing at the front desk during overnight hours;
~ 90% Constant standing and walking throughout shift.
~ Due to the nature of the hospitality industry may be called upon to work flexible hours, primarily shift work, including early mornings, evenings, weekends and holidays.
~ Must be able to stand throughout an 8 to 12 hour shift.

Bonus upon completion of your contract*
~$Complimentary 2-night stay (off season)
~ Taboo Muskoka is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Taboo Muskoka will accommodate the needs of applicants with disabilities throughout all stages of the selection process. We are not accepting International applicants without a valid work permit. Taboo Muskoka is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Taboo Muskoka will accommodate the needs of applicants with disabilities throughout all stages of the selection process. Employment with Taboo Muskoka is conditional upon you having received all required doses of a COVID-19 vaccine series approved by Health Canada at least 14 days prior to your start date. You must provide a copy of your Ministry of Health COVID-19 Vaccine Dose. If you have a medical reason, or any other reason pursuant to the Ontario Human Rights Code, for not being fully vaccinated now or in the future, you may submit a written request for accommodation with an explanation of the ground and/or any supporting documentation to assist in the determination of exemption from this condition.



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