Front Desk Agent
6 months ago
Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to:
**Responsibilities**
- Always offer professional, friendly and kind service
- Process all external and internal calls, either by redirecting calls or assisting the caller
- Take charge of the correspondent's request and monitor it according to hotel standards
- Have a good knowledge of all services, especially reception, housekeeping, and technical maintenance
- Serve as liaison for guests requiring information regarding all aspects of the hotel
- Attend people with special needs;
- Have a thorough knowledge of the hotel's emergency procedures
- Follow department policies, procedures, and service standards
- Writes various reports, letters and general correspondence;
- Complaint management;
- Follow all security policies
- Other assigned functions
**Requirements**:
- Experience in customer service in Hospitality,
- Bilingual English-French, a third language an asset;
- Strong interpersonal skills and problem solving
- customer service oriented attitude;
- Must be flexible in time management;
- Very responsible and reliable
- Ability to work under pressure in a fast-paced environment
- Ability to work consistently with other colleagues as part of a team
- Ability to focus on customer needs, staying calm and courteous at all times
- Must be mínimally available on Saturdays, Sundays, holidays and another day during the week
- Computer skills in Microsoft and Opera PMS would be an asset.
- Must be available for day shift, evening and night shift (23:00 to 07:00)
**Job Type**: Casual
**Salary**: $22.64-$23.67 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Morning shift
Work Location: In person
-
Front Desk Manager
6 months ago
Canada Marriott International, Inc Full time**Additional Information** Night Shift **Job Number** 24071869 **Job Category** Rooms & Guest Services Operations **Location** Le Centre Sheraton Montreal Hotel, 1201 Boulevard Rene-Levesque West, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...
-
Front Office Operations Manager
1 week ago
Canada Lord Nelson Hotel & Suites Full timeAs a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. With a variety of positions under one roof, we create opportunities for mobility and growth.OVERVIEW:The Front Office Operations Manager ensures that our Front Desk runs efficiently and profitably. This leader motivates and inspires the Front...
-
Front Desk Clerk
2 weeks ago
Canada, CA EVARA Group CC Full timeAbout the jobThis job is sourced from a job board. Learn MoreOur company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.Your central goal is to provide...
-
Front Desk Operations Coordinator
2 weeks ago
Canada EVARA Group CC Full timeAbout the RoleWe are seeking a skilled Front Desk Operations Coordinator to provide exceptional customer service and support at our main entrance desk. As the face of EVARA Group CC, you will be responsible for managing the switchboard, handling phone calls, and maintaining a well-organized office environment.Key Responsibilities:Greet guests and clients...
-
Service Desk Agent
2 weeks ago
Canada DriverCheck Inc. Full time*Position: *Service Desk Agent *Hours:* Monday to Friday; 8:30am-5:00pm EST (some weekend and holiday coverage may be required)*Type:* Full-Time; Permanent *Location:* Remote *DriverCheck is growing!* We currently require a Dynamic, Smart and Results oriented individual for our *Service Desk Agent* located *Remotely*. We are looking for the kind of person...
-
Service Desk Agent
2 weeks ago
Canada DriverCheck Inc. Full time*Position: *Service Desk Agent *Hours:* Monday to Friday; 8:30am-5:00pm EST (some weekend and holiday coverage may be required)*Type:* Full-Time; Permanent *Location:* Remote *DriverCheck is growing!* We currently require a Dynamic, Smart and Results oriented individual for our *Service Desk Agent* located *Remotely*. We are looking for the kind of person...
-
Front Desk Yoga Advisor
8 months ago
Canada ensō yoga Full timeFull Time & Part-Time This Position is For You If - You are outgoing and upbeat - You like to meet people and make them feel like a welcome guest in our studio. - You are passionate about yoga, health and wellness - You love to sell the benefits of yoga and health. - You like having your yoga classes paid for; yes we actually encourage our front desk staff...
-
Support Agent
6 months ago
Canada CTConsultants Full time**CTC007617 - Support Agent - Service Desk**: **Secteur industriel: Telecommunications**: **Type d'emploi: Contract**: **Durée: Six months**: **Mode de travail: Remote**: **Description**: Locations being considered - Around GTA Bilingual not required Remote work but meet at office once a month Typical day to day in this role.: - Handle tickets coming in...
-
Service Desk Agent
1 week ago
Canada DriverCheck Inc. Full timeJob SummaryWe are seeking a highly skilled Service Desk Agent to join our team at DriverCheck Inc. The successful candidate will be responsible for providing first-level technical support to internal and external users, ensuring seamless access to our proprietary web-based software platform (E2) and other technology tools.
-
Agent-e de développement numérique
2 weeks ago
Canada DriverCheck Inc. Full timePosition: *Service Desk Agent *Hours:* Monday to Friday; 8:30am-5:00pm EST (some weekend and holiday coverage may be required) *Type:* Full-Time; Permanent *Location:* Remote *We currently require a Dynamic, Smart and Results oriented individual for our *Service Desk Agent* located *Remotely*. We are a national provider of workplace medical testing and...
-
Agente de bureau
2 weeks ago
Canada DriverCheck Inc. Full timePosition: *Service Desk Agent *Hours:* Monday to Friday; 8:30am-5:00pm EST (some weekend and holiday coverage may be required) *Type:* Full-Time; Permanent *Location:* Remote *We currently require a Dynamic, Smart and Results oriented individual for our *Service Desk Agent* located *Remotely*. We are a national provider of workplace medical testing and...
-
Digital Solutions Associate
2 weeks ago
Canada DriverCheck Inc. Full timeService Desk AgentPosition: Service Desk AgentHours: Monday to Friday; 8:30am-5:00pm EST (some weekend and holiday coverage may be required)Type: Full-Time; Permanent Location: RemoteWe are a national provider of workplace medical testing and assessments based in Ayr, Ontario. Our Occupational Health Clinics are located in Kitchener, Sarnia, Mississauga,...
-
Customer Service Agent
6 months ago
Canada LCI Education Full timeLCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year. LCI Education also provides solutions to workforce challenges with adaptive digital learning options and much more. LCI Education harmonizes its...
-
Customer Service Agent
7 months ago
Canada LCI Education Full timeLCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year. LCI Education also provides solutions to workforce challenges with adaptive digital learning options and much more. LCI Education harmonizes its...
-
Associé de La Réception
6 months ago
Canada Midtown Athletic Club Full timeMidtown est à la recherche d'un associé à la réception pour aider nos membres et assurer le bon fonctionnement de notre réception. Le poste En tant que partie intégrante de l'équipe des services aux membres, nos associés à la réception sont des professionnels amicaux et attentifs qui s'efforcent de ravir nos membres et nos invités en: -...
-
Assistante Administratif/receptioniste
6 months ago
Canada Montreal Fabrics Full timeDescription de l'entreprise Entreprise d'importation de têxtiles, située dans le Vieux-Montréal, près de la Place d'Armes. Nous sommes une entreprise familiale. Nous servons des clients partout au Canada et importons des têxtiles de plusieurs pays. Nous sommes en affaires depuis plus de 50 ans et sommes très respectés dans l'industrie. Nous...
-
Real Estate Agent
2 weeks ago
Greater Toronto Area, Canada, Ontario Hometon Inc., Brokerage Part time100% Commission to YOU + NO Monthly + NO Desk Fees 1-on-1 Training + Full Sales, Marketing and Administrative SupportJOIN HOMETON, A CLOUD-BASED, LOW-COST REAL ESTATE BROKERAGECompany DescriptionAre you a passionate real estate professional, or are you looking to start your journey in the industry? Hometon Inc., a platinum real estate brokerage specializing...
-
Receptionist
6 months ago
Canada Salon Deauville Coiffure & Spa Full timeTasks: - Greeting clients at the front desk as well aswelcoming and directing them accordingly. - Inputting inventory. - Prepare bills and take payments - Take and pass on messages to staff members - Complying with procedures, rules, and regulations on keeping a safe and clean reception area - Answer clients questions about our services **Skills**: -...
-
Clerk, Front Desk
6 months ago
Canada GGF Productions inc. Full timeWork Term: Seasonal - Work Language: Bilingual - Hours: 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: Experience an asset **Work setting**: - Hotel, motel, resort - Relocation costs not covered by employer - Hotel laundry **Tasks**: - Register arriving guests...
-
Front Desk Hotel Clerk
6 months ago
Canada La Crete Inn & Suites Full timeEducation: Secondary (high) school graduation certificate - Experience: Will train **Work setting**: - Hotel, motel, resort - Rural area **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general...