Account Director, Digital

4 weeks ago


Toronto ON, Canada JAM CRM Full time

About Us We are JAM CRM, an award-winning, game-changing, forward-thinking, CRM agency tucked away in trendy Liberty Village. We’re looking for a Group Account Director to join our team of over 155 1:1 communication experts who are dedicated to creating incredible work, making our client’s proud, and smashing personal and professional goals along the way. With our creativity, outstanding culture, and cool technology we may just be the best kept marketing secret in Canada.

Accountable for performance and success of the account
Building and managing client relationships at the senior level
Strategic client leadership (sees the bigger picture and provides strategy, innovative solutions through technology, data, creative)
Planning, developing and managing clients’ CRM strategies
Leading account team and fostering positive internal cross-agency relationships
Utilizing your leadership skills to push clients, the team and the agency in the most productive direction

Has 2+ years as a Group Account Director in a CRM agency setting
Solid understanding of CRM and MarTech tools and platforms
The ability to plan and strategize at a senior level
Effective team management capabilities
Retail, Financial or Automotive experience is an asset
Proactive approach to account management



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