Online Application Specialist
5 days ago
Job Description The incumbent of this position is responsible for providing high-level/complex support services to internal and external partners. This person ensures that online environment applications remain functional and that customer satisfaction is maintained at a high level. What you will do Provide technical support for online services. Identify, research, diagnose, and resolve technical and functional issues in collaboration with development, production, and cross-functional teams. Contribute to the implementation of diagnostic tools (telemetry, metrics), monitor them, and correct anomalies as needed (Grafana, Kibana/Elastic). Take part in the preparation, configuration, testing, and deployment of online service setups. Deliver a high level of customer service to various stakeholders. Document, assign, and escalate requests or issues as required. Stay up to date with Ops/DevOps trends and new technologies related to our field to ensure continuous improvement. Contribute to the development of clear and measurable metrics (success plans, KPIs, etc.) to track the progress of our environments, produce and share data to ensure quality communication. Act as the primary point of contact and subject-matter expert by maintaining constant communication with your team members at all stages of the process. Qualifications Education College diploma in IT or any other relevant training/degree. Experience Experience in IT, online systems operations, or technical support. What you bring to the team Relevant technical experience related to support and operations. Strong knowledge of global online services and related tools (JIRA, Confluence, Miro, etc.). Ability to make proposals and sound decisions on assigned topics. A detail-oriented mindset with a focus on operational needs. Excellent communication and interpersonal skills. Curiosity, rigor, and autonomy. Initiative with a focus on innovation and continuous improvement. Strong synthesis skills allowing you to analyze methods and suggest improvements. Ability to ensure effective collaboration across different team pillars. Knowledge Bilingual (French and English). Good understanding of fundamental concepts related to the online environment and configuration management principles.
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Online Application Specialist
5 days ago
Montréal, QC, Canada Ubisoft Full timeThe incumbent of this position is responsible for providing high-level/complex support services to internal and external partners. This person ensures that online environment applications remain functional and that customer satisfaction is maintained at a high level. Provide technical support for online services. Identify, research, diagnose, and...
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Disability Application Specialist
2 weeks ago
Montréal, QC, Canada Insight Global Full timeOrganizational Change Management (OCM) Specialist Location: Montreal, QC – Hybrid (3 days onsite; client site is 10 minutes from office) Role Overview: We are seeking an experienced Organizational Change Management Specialist to lead change initiatives for a major migration project from Google Workspace (GWS) to Microsoft 365 (M365) . The ideal...
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Technical Support Specialist
1 week ago
Montréal, Canada Ubisoft Full time**Job Description**: As a Technical Operation Support Specialist in the Online Services team at Ubisoft Montreal, you will take part in the technical support of our Ubisoft Connect product development and integration in our online games. In direct communication with the community developers from all projects developed at Ubisoft, as a product expert and...
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Online Assistant
2 weeks ago
Montréal, Canada Pronexia Inc Full timeWe are currently looking for potential Team Members for available Position: Online Tourism Assistant **Job Type**: Part-time - Flexible and free schedule DUTIES: - Assist with online operations - Excellent communication skills, including active listening and problem-solving Benefits: Overtime pay and monthly bonuses - No experience required.Training...
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Application Support Specialist
6 hours ago
Montréal, Canada Navori Labs Full timeLooking for an exciting opportunity to work for a global expanding business with a diverse international team? Look no further than Navori Labs! For our team in Montreal we are seeking a motivated and autonomous: **Application Support Specialist (M/F)** As an innovative Swiss software company, Navori Labs operates globally, providing high-end technology...
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Application Support Specialist
4 days ago
Montréal, Canada Lightspeed Full timeHi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We are looking for an Application Support Specialist deliver world class support to the Brands & Retailers who utilize the NuORDER by Lightspeed B2B platform to deliver a seamless, more collaborative...
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Application Production Support Specialist
1 week ago
Montréal, Canada Auum solutions Full time_Applicant must be in Quebec_ **Title**: Application Production Support Specialist **Location**: Montreal, 3 days/week face-to-face **Type**:Long Term Contract (12+ months) **Introduction**: Join a rock-solid organization as our client’s next Application Production Support Specialist and sit at the center of projects that drives decisions. You’ll...
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Application Support Specialist
2 weeks ago
Montréal, Canada BOEING Full timeAt Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. **Boeing Jeppesen** is seeking an **Application Support Specialist** reporting, to the Manager of...
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Application Specialist
6 hours ago
Montréal, Canada Samson Controls Inc. Full time**Job Summary**: As an achievement-oriented individual, the Applications Specialist will find that SAMSON offers a supportive, collaborative working environment with a stable, growing and dynamic company. All full-time, permanent positions enjoy a total rewards package that includes salary, bonus, vacation, Group RSP contributions and a comprehensive health...
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Lighting Application Specialist
2 weeks ago
Montréal, Canada Sistemalux Full time**Lighting Application Specialist**: **Location**: Montreal From its well-established office in Montreal, Quebec, Toronto and Vancouver, **SISTEMALUX / IGUZZINI **serves all of North America with a wide range of architectural lighting at the cutting edge of design. In recent year, our major growth has positioned us as an Employer of choice which promotes...