Customer Network Support Engineer

11 hours ago

Calgary AB, Canada TekWissen ® Full time €40

Position: Network & Datacenter Support Engineer Location: Calgary, AB
Job Type: Temporary Assignment
Language: English
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global provider of managed services, infrastructure solutions consulting, and products. The Company offers end-to-end managed services, technology, and consulting to enable the digital workplace for enterprise, midsize and small businesses. In business since 1987, Client provides Managed Workplace Services including IT solutions and hardware and software resale, integration, and support services, and has numerous partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch, and Microsoft.

Provide support and act as an escalation point for complicated/tier 3 issues that cannot be resolved by the other network analysts.
On a regular basis, provide historical and current statistics, as well as proactive metrics on the operational effectiveness of the team, along with the health of the network environment and data centre.
Provide design and architectural recommendations as required.
General Project and Advisory Support (Advanced Projects)
Assisting mid-level analysts with duties are required.
TekWissen® Group is an equal opportunity employer supporting workforce diversity.

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