Production Manager

2 weeks ago


Toronto ON, Canada SGS International Full time

The Production Manager is a part of the leadership team and is responsible for the day-to-day management of Production. The Production Manager will work closely with the Operations Manager and regularly collaborate with other stakeholders to coordinate the facility’s production operations.
Responsible for management of the production schedule including daily production planning with production staff, monitoring and updating schedule, ensuring completion of production cycle and on-time delivery. Participate in daily production capacity meetings.
Problem solve and recognize bottlenecks in the production process. Load level production staff when necessary to meet job deadlines. Research and recommend appropriate workflow adjustments in order to complete the daily production schedule.
Ensure regular workflow and quality audits are being performed to ensure internal and external customer requirements are being met.
Promote a culture of continuous improvement by supporting innovation and continuously analyzing production workflows with a focus on maximizing productivity and efficiency. Collaborate with Sales to assist with client management. Serve as internal resource and provide technical expertise.
Communicate customer issues and devise ways of improving the customer experience, including resolving problems and complaints.
Work with cross functional teams to enhance quality of service to Customers with special focus on on-time delivery and product quality within their work group.
Workforce Management
Provide leadership and coaching to direct reports and conduct regular performance development meetings to help foster a high performing team.
Promote a culture that encourages continuous improvement, top performance, and high morale.
Act as a change agent for all local and corporate initiatives. Manage a large group of people working varied shifts across multiple departments.
complying with legal regulations.
Lead and/or collaborate with leadership and stakeholders on the development and execution of special projects and corporate initiatives as needed.
Ensures that SGS safety policies and practices are followed and that department work areas meet all SGS safety standards and policies.
This position will support the site in providing and monitoring the policies, training, and resources to create a clean and safe work environment.
8+ years of experience in packaging, prepress and graphic arts industry in a production environment.
~ Proven success at managing a Production Schedule and meeting deadlines.
~ Demonstrated success at managing a team and building a culture of trust, respect, and collaboration. Must have strong knowledge of Microsoft Office Suite (i.e. Word, Outlook, Excel, etc.). Ability to read and comprehend job orders and technical prepress specs.
~ Able to take direction and apply the feedback to improve personal and team performance.

Analysis: Relating and comparing data from different sources, identifying issues, securing relevant information and identifying relationships.
A great understanding of how the company and industry works and how to shift and build a business for the future. Demonstrates critical thinking and sound executive judgement which includes strategic thinking and challenging the status quo.
maintains objectives amidst shifting priorities.
Ability to work alone without immediate supervision, or other source of direction, for extended periods of time. Leadership: Provide leadership by managing change, solving problems and making decisions as well as managing politics and influencing staff and external customers.
Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is the employee’s duty to notify the management of any physical limitations or inability to perform a certain task.
This description is based upon management’s assessment of the requirements and functions of the job as of the date this description was prepared or revised. Management reserves the right on a temporary or indefinite basis to modify as necessary to meet changing business conditions.
Years of experience in packaging, prepress and graphic arts industry in a production environment. Proven success at managing a Production Schedule and meeting deadlines.
Demonstrated success at managing a team and building a culture of trust, respect, and collaboration. Must have strong knowledge of Microsoft Office Suite (i.e. Word, Outlook, Excel, etc.). Ability to read and comprehend job orders and technical prepress specs.
Able to take direction and apply the feedback to improve personal and team performance.
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