Product Support Expert
3 weeks ago
Employer Industry: Software Technology
Why Consider this Job Opportunity:- Competitive salary with additional compensation for on-call rotation
- Opportunity for continuous learning and career growth within the company
- Supportive and collaborative work environment
- Remote work flexibility
- Chance to contribute to data-driven decisions and drive business forward What to Expect (Job Responsibilities):
- Provide top-notch client service via telephone and email
- Handle professional service requests for hard copies of data
- Advise technical development team on possible bugs and client requests
- Participate in on-call rotation for 24/7 client service
- Be detail-oriented, curious, and proactive in learning opportunities What is Required (Qualifications):
- Love helping others through active listening and problem-solving
- Technologically literate and enjoy learning new software
- Excellent written and verbal communication skills
- Ability to multitask and highly organized
- Take initiative and demonstrate analytical decision-making skills How to Stand Out (Preferred Qualifications):
- Experience in a tech environment
- Familiarity with virtual data rooms or similar software #SoftwareTechnology #CustomerService #CareerGrowth #RemoteWork #DataDrivenDecisions At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr
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