Production Support

2 months ago

Toronto, Canada Zortech Solutions Full time

Production Support:
Meet the following requirements:

- Translation of business processes and requirements into technical requirements, validation and suggestions for optimizing the business process.
- Good understanding of the market solutions on customer communication technologies and the best practice on usage of those.
- Lead the design and development of workflow Projects
- Driving requirements gathering and elicitation for Design, Approval, Implementation and Closure of project
- IBM BPM development - Expert, with experience in managing deliveries
- IBM BPM 8.5.6, IBM BPM BAW are must have
- Cloud /Web Services /APIs /Integrations is an advantage
- Any other BPM tool knowledge is an advantage
- Understanding and shaping the technology landscape for IBM BPM and workflow domain
- Understand the business needs and provide solutions that comply with the standards
- Connect with key stakeholders to provide timely updates and raise blockers, risks accordingly
- Identify learning needs of the team and help with the same
- Grooming and mentoring team for technical deliveries
- Ability to drive the team through technical challenges
- Ability to drive multiple projects at a time for technical deliveries
- Lead internal global initiatives for IBM BPM implementation
- To work with the different regional teams to come up with solutions and work with the developers to validate the workflow.

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