Disabilities Coordinator Full-Time

3 weeks ago


Toronto ON, Canada S.R.T. MedStaff Full time

MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staffMedStaff provides diverse opportunities and strong career path development in a variety of professional streams, along with excellent salary and benefits such as:Permanent full-time position in a reputable healthcare agencyExtensive customer service experience and ongoing education about patient care servicesCompetitive salaryWeekly direct depositBenefits packageRSP matching programTeam lunches and staff appreciation eventsDynamic, great team environmentJob Summary:We are currently looking for Scheduling Coordinators to join our dynamic team in the heart of Toronto Downtown. Reporting to the Senior Manager of Client Services, the Scheduling Coordinator plays a critical role in ensuring appropriate scheduling for patients and evaluating ongoing patient satisfaction.Responsibilities:In collaboration with the patient/family/caregiver help set up patient care service by scheduling PSWs according to their geographical area/availability/skill set/language, etc.Manage incoming requests to initiate service from referral sources and private patients.Manage a high volume of incoming phone calls from patients, field staff, hospital clients, LHINs, etc. Previous work experience in a customer service setting and/or call center setting.Experience working as a Scheduling Coordinator, Client Services Coordinator, or Client Care Coordinator is considered an asset.Microsoft Office applications and Internet.Medical terminology and a second language are considered assets.MedStaff is committed to creating an inclusive and diverse work environment and meeting the needs of persons with disabilities.



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