Implementation Consultant Full Time

3 weeks ago


Ottawa ON, Canada 49 Solutions Full time

49 Solutions is looking for a Software Developer to apply for a Request for Proposal for the Bank of Canada. If successful, the resource will be on a full-time contract, and overtime/on-call may be required. Hybrid: (expected 8 days on-site per month) Bank of Canada Head Office in Ottawa

Perform ServiceNow Configuration Management Database (CMDB) assessments and develop a roadmap for enhancements and stabilization
Identify opportunity for improving the quality of the data in the Configuration Management Database (CMDB)
Troubleshoot and debug existing Configuration Management Database (CMDB) interfaces and improve them
Establish a technical project plan with key milestones and providing status updates
Create ServiceNow epics and stories
Document key technical decisions, issues, and enhancements through the entire development lifecycle
Provide guidance and expertise to various stakeholders throughout the life of the project
Communicate and collaborate with project team members and key stakeholders throughout the life of the project
English
University degree or college diploma in business administration, statistics, or a related field
A minimum of five (5) years of demonstrated experience as a technical lead for ServiceNow implementations
A minimum of five (5) years of demonstrated experience with the ServiceNow CMDB
Demonstrated ability to use data and information to inform problem solving in relation to building systems and infrastructure



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