Inside Sales Representative

2 weeks ago

Hamilton ON, Canada Fuze HR Solutions Full time

This position will report to the Vice President of Sales – Waterworks & Inside Sales Manager. The inside Sales Representative’s role is to manage and service key accounts within our organization. . The ideal candidate will also provide technical information to customers and cultivate strong relationships with them.

We are seeking a dynamic candidate, with entrepreneurial professional sales experience with a proven track record. A background in Mechanical technology and experience in the waterworks industry would be a definite asset. Possessing superior communication and diplomacy skills, this individual will be results-driven, decisive, and have the desire to succeed.

KEY RESPONSIBILITIES INCLUDE:

  • Understand the needs and expectations of the Customers and provide relevant solutions.
  • Responsible for receiving and processing orders from customers.
  • Receive orders from customers by phone, fax, or email. Review the order to ensure that the information is complete, and can be processed.
  • Responsible for processing customer complaints.
  • Responsible for preparing quotations for key accounts, Municipal tenders & large industrial projects.
  • Responsible for resolving customer inquiries
  • Assemble technical product information and communicate with McWane’s Customer base.

REQUIRED SKILLS & EXPERIENCE:

  • College Diploma from a post-secondary Institution
  • Exceptional verbal and written communication skills with a high level of confidence
  • Ability to understand and communicate technical information with clarity and accuracy.
  • Results-driven Inside Sales experience in a technical environment.
  • Proficient in the latest version of Microsoft Office
  • Able to use virtual platforms (i.e. Microsoft Teams, Zoom, etc.)
  • Microsoft AX Dynamics experience is a definite asset.
  • Production experience in a sales/ manufacturing role.
  • Marketing and Customer Service skills.
  • Excellent organization skills and detailed orientation.

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