Customer Service Associate

7 months ago

Stratford, Canada Staples Canada Full time

: 1257940

**Who we are**

Staples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.
If that’s you, let’s work, learn and grow together.

**Some of what you will do**:
As the Customer Service Representative, you’re responsible for the customer experience in the front end of the store. You demonstrate your passion by exhibiting a high degree of customer awareness while accurately and expediently processing customers at the checkout. You connect, share your knowledge and enthusiasm, and partner in a consultative manner with our customers and other associates to offer solutions that help them achieve their working & learning goals.

**Specifically, you will**:

- Be a dynamic inspiring partner to customers by providing an exceptional experience while processing all types of purchases, resolving customer opportunities, and completing returns and exchanges. You’ll handle a wide range of purchases including buy-online-pickup-in-store (BOPIS), services pickups and special orders.
- Take the opportunity to suggest value add sales and services to customers. Connect, Share, and Partner by offering relevant programs/promotions to add value.
- You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments.
- Stock and maintain front-end racks/shelves and merchandise areas.
- Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority.

**Some of what you need**:

- Three months to one year of related experience is preferred.
- Proven track record of achieving customer service excellence.
- Ability to resolve customer concerns in a diplomatic manner.
- Ability to communicate with and engage customers effectively using a variety of mediums.
- Curious
- Approachable
- Passionate
- Solutions Finder

**Some of what you will get**:

- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Learning & Development programs
- And more...

**Additional Information**
- A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience.
- You’ll spend your time at our front cash station inspiring customers with your brilliance while processing orders, this will involve some repetitive movement and physically being able to stand, and handle products for our customers.
- We like for our associates to experience everything our customers experience across the store, and so while you’ll typically be at cash, but we’ll also cross train you in lots of different areas of the store.
- We’ll also ask you to work a variety or retail-based shifts including evenings and weekends.

**Employment Statement**

**Job** Retail Locations

**Location(s)** CA-ON-Stratford

**Schedule** Part-time

**Employment Statement

  • Customer Service Associate

    7 months ago

    Stratford, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...

  • Customer Service Associate

    4 days ago

    Stratford, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a Customer Service Associate to provide exceptional service to our customers in Stratford, Canada.Job SummaryThis role involves handling customer inquiries, resolving issues, and providing information about products and services.Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional...

  • Customer Service and Sales Associate

    6 months ago

    Stratford, Canada Hertz Canada Full time

    We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you're ready for your next destination then you have cruised to the right spot! Hertz offers a Competitive Compensation package! You have the potential to earn a bonus incentive which averages an...

  • Customer Service Representative

    3 months ago

    Stratford, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    Job Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Stratford, Canada. As a Sales Associate, you will play a key role in providing exceptional customer service, assisting customers with their purchases, and contributing to the overall success of our store.Key Responsibilities:Provide...

  • Sales Associate

    4 days ago

    Stratford, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    Job DescriptionWe are seeking a skilled Sales Associate to join our team at beBee Professionals in Stratford, Canada. As a key member of our sales team, you will provide exceptional customer service, assist with purchases, and contribute to the overall success of our store.Responsibilities:Greet and serve customers, offering product recommendations and...

  • Omni Customer Fulfillment Associate

    6 months ago

    Stratford, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Customer Service Specialist

    2 months ago

    Stratford, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    beBee Professionals is seeking a highly motivated and customer-focused Sales Associate to join our team in Stratford, Canada. In this role, you will be responsible for providing exceptional customer service, maintaining a thorough knowledge of products and promotions, and contributing to the overall success of our store.Key Responsibilities:Assist customers...

  • Customer Service Specialist

    3 months ago

    Stratford, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Stratford, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions...

  • Food Service Associate

    2 months ago

    Stratford, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Food Service Associate to take customer orders, prepare food items, and provide excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer preferences.Maintain a clean and organized food counter and restock supplies as needed.Handle cash...

  • Retail Sales Associate

    4 days ago

    Stratford, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    BeBee Professionals in Stratford is seeking a skilled Retail Sales Associate to deliver exceptional customer experiences and manage transactions efficiently.Estimated Salary: $15-$20 per hour, depending on experienceJob Description:Process customer purchases and handle cash, credit, and debit transactions with accuracy and speed.Provide friendly, efficient...

  • Omni Customer Fulfillment Associate 5am Start

    6 months ago

    Stratford, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Part-time Omni Customer Fulfillment Associate

    7 months ago

    Stratford, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Customer Service

    2 months ago

    Stratford, Canada Samsonite Full time

    **Who we are**: Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of...

  • Warehouse Associate

    4 months ago

    Stratford, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Stratford, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...

  • Customer Experience Associate

    7 months ago

    Stratford, Canada TD Bank Full time

    **Customer Experience Associate**: - 416350BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 41 Downie Street **Employment Type** - Regular **City** - Stratford **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...

  • Warehouse Associate

    2 months ago

    Stratford, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Stratford, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...

  • Associate Agricultural Service

    3 months ago

    Stratford, Canada TD Bank Full time

    **Work Location**: Canada **Hours**: 37.5 **Line of Business**: TD General **Pay Details**: **TD Commercial Banking **provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector, providing customized solutions to build a strategy that’s right for them now,...

  • Grocery Associate

    5 months ago

    Stratford, Canada Giant Tiger Full time

    Job Description : About this Opportunity Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a...

  • Customer Experience Associate

    6 months ago

    Stratford, Canada TD Bank Full time

    **Work Location**: Stratford, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...

  • Full-time Cosmetics Associate

    6 months ago

    Stratford, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Cosmetics Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Cosmetics Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate is a total loss champion, protecting company...