Customer Service Associate

5 months ago

Stratford, Canada Staples Canada Full time

: 1257940

**Who we are**

Staples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.
If that’s you, let’s work, learn and grow together.

**Some of what you will do**:
As the Customer Service Representative, you’re responsible for the customer experience in the front end of the store. You demonstrate your passion by exhibiting a high degree of customer awareness while accurately and expediently processing customers at the checkout. You connect, share your knowledge and enthusiasm, and partner in a consultative manner with our customers and other associates to offer solutions that help them achieve their working & learning goals.

**Specifically, you will**:

- Be a dynamic inspiring partner to customers by providing an exceptional experience while processing all types of purchases, resolving customer opportunities, and completing returns and exchanges. You’ll handle a wide range of purchases including buy-online-pickup-in-store (BOPIS), services pickups and special orders.
- Take the opportunity to suggest value add sales and services to customers. Connect, Share, and Partner by offering relevant programs/promotions to add value.
- You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments.
- Stock and maintain front-end racks/shelves and merchandise areas.
- Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority.

**Some of what you need**:

- Three months to one year of related experience is preferred.
- Proven track record of achieving customer service excellence.
- Ability to resolve customer concerns in a diplomatic manner.
- Ability to communicate with and engage customers effectively using a variety of mediums.
- Curious
- Approachable
- Passionate
- Solutions Finder

**Some of what you will get**:

- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Learning & Development programs
- And more...

**Additional Information**
- A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience.
- You’ll spend your time at our front cash station inspiring customers with your brilliance while processing orders, this will involve some repetitive movement and physically being able to stand, and handle products for our customers.
- We like for our associates to experience everything our customers experience across the store, and so while you’ll typically be at cash, but we’ll also cross train you in lots of different areas of the store.
- We’ll also ask you to work a variety or retail-based shifts including evenings and weekends.

**Employment Statement**

**Job** Retail Locations

**Location(s)** CA-ON-Stratford

**Schedule** Part-time

**Employment Statement

  • Customer Service Associate

    4 months ago

    Stratford, Canada Value Village Full time

    **Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...

  • Customer Service Associate

    5 months ago

    Stratford, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...

  • Customer Service and Sales Associate

    5 months ago

    Stratford, Canada Hertz Canada Full time

    We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you're ready for your next destination then you have cruised to the right spot! Hertz offers a Competitive Compensation package! You have the potential to earn a bonus incentive which averages an...

  • Customer Service Representative

    1 month ago

    Stratford, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    Job Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Stratford, Canada. As a Sales Associate, you will play a key role in providing exceptional customer service, assisting customers with their purchases, and contributing to the overall success of our store.Key Responsibilities:Provide...

  • Customer Service Representative

    1 month ago

    Stratford, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    Job Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Stratford, Canada. As a Sales Associate, you will play a key role in providing exceptional customer service, assisting customers with their purchases, and contributing to the overall success of our store.Key Responsibilities:Provide...

  • Omni Customer Fulfillment Associate

    5 months ago

    Stratford, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Customer Service Ambassador

    22 hours ago

    Stratford, Ontario, Canada Savers Full time

    About the RoleWe're seeking a Customer Service Associate to join our team at Savers. As a Customer Service Associate, you'll be responsible for delivering exceptional customer experiences and providing top-notch service to our customers and donors.Key ResponsibilitiesProvide excellent customer service to customers and donorsProcess customer transactions and...

  • Customer Service Representative

    2 weeks ago

    Stratford, Ontario, Canada Savers Full time

    About the RoleSavers is seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for creating an awesome experience for our customers, donors, and other team members.Key ResponsibilitiesProvide exceptional customer service and support to customers and donors.Process donations and maintain a clean and...

  • Customer Service Specialist

    3 weeks ago

    Stratford, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    beBee Professionals is seeking a highly motivated and customer-focused Sales Associate to join our team in Stratford, Canada. In this role, you will be responsible for providing exceptional customer service, maintaining a thorough knowledge of products and promotions, and contributing to the overall success of our store.Key Responsibilities:Assist customers...

  • Customer Service Representative

    2 weeks ago

    Stratford, Ontario, Canada Savers Full time

    About UsSavers is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Job SummaryWe are hiring Customer Service Associates to create an awesome experience for our Customers,...

  • Customer Service Representative

    2 weeks ago

    Stratford, Ontario, Canada Savers Full time

    About UsSavers is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Job SummaryWe are seeking a Customer Service Associate to create an awesome experience for our Customers,...

  • Customer Service Specialist

    1 month ago

    Stratford, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Stratford, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions...

  • Customer Service Specialist

    1 month ago

    Stratford, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Stratford, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions...

  • Food Service Associate

    3 weeks ago

    Stratford, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Food Service Associate to take customer orders, prepare food items, and provide excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer preferences.Maintain a clean and organized food counter and restock supplies as needed.Handle cash...

  • Customer Service Representative

    4 days ago

    Stratford, Ontario, Canada Giant Tiger Full time

    At Giant Tiger, we are currently seeking a Customer Service Representative to join our team.Job Summary:The Customer Service Representative will provide exceptional customer service at the checkout and sales floor areas, ensuring a high level of satisfaction for our customers.Responsibilities:Ensures a high level of customer service at the checkouts and...

  • Customer Service Associate

    1 week ago

    Stratford, Ontario, Canada Crunch Fitness (CFC003) Full time

    Key ResponsibilitiesDeliver exceptional customer service to members and guestsWelcome and greet all members and guests, ensuring a positive experienceFacilitate membership sales and provide information on club servicesCheck-in members and guests, and communicate any important messages or updatesManage membership requests and forward to management as...

  • Omni Customer Fulfillment Associate 5am Start

    5 months ago

    Stratford, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Customer Experience Associate, Stratford

    3 weeks ago

    Stratford, Ontario, Canada TD Bank Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Experience Associate to join our Stratford team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers, ensuring that their needs are met and exceeded.Key Responsibilities:Provide exceptional...

  • Customer Experience Associate, Stratford

    3 weeks ago

    Stratford, Ontario, Canada TD Bank Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Experience Associate to join our Stratford team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers, ensuring that their needs are met and exceeded.Key Responsibilities:Provide exceptional...

  • Part-time Omni Customer Fulfillment Associate

    5 months ago

    Stratford, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...