Sales Executive

4 weeks ago


Canada Saint Gobain Full time

Sales Coordinator provides administrative support to the company’s sales management, sales team and Technical Service through consistent coordination and execution of tasks and activities that intersect between sales support, customer service, and office administration.
Customer contract/rebate plan preparation, tracking, maintaining in SharePoint.
Compliance
Run annual report of VOC products for government compliance
Policy allowance administration & processing for Concrete/Masonry & Cement. Create waivers and review with legal.
Provide documentation to auditors to show Sarbanes Oxley compliance.
Customer Service
All customer service requests to update customer master records
Serve as information liaison between Sales and Customer Service
Customer service requests to “find” customer numbers in SAP
Coordinate and communicate price increases and maintain pricing database
Audit billing transactions and provide assistance with internal audits
Process service fee credits due to invalid fees or customer already short paid.
Coordinate waste removals.
Setting up accounts/adding pricing/liaison between the two groups.
Coordinate and generate all credit and debit memos for region
A/P Support
Handle inquiries on sales orders from Sales Reps/Managers
Monitor orders on block for service fees, and determine whether fee is warranted or not. Administrative/Reporting
Enter and maintain all pricing in SAP.
Monthly sales reports by territory/district & ad-hoc reports
Support sales management with other tasks
Set up conference calls and/or webinars for region.
Add new sales reps to Pronto.
Complete Executive Summary worksheets on our customers
Credit & Collections
Analyze new credit applications &Assign and update credit limits
Monitor Account Receivables to maximize cash flow and reduce write offs
Perform collection activity duties on delinquent accounts
Analyze account discrepancies and resolve issues with customers
Interface with customers and collections staff regarding payment reconciliations and other AR accounting issues.
Coverage for US holidays
3 + Years of Experience in Customer Service, Sales Office or Similar
~ Proficient in MS Excel, Word & PowerPoint
~ Experience with SAP
Chryso, GCP and VERIFI, Saint-Gobain brands in our Construction Chemicals business, are leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers’ specific concrete materials in a way that will maximize user satisfaction and economy.
Know and understand the quality and safety policies.
Complete all quality and safety training required for the specific position.
Follow all quality and safety rules and procedures and remind others.
Commit to addressing and reporting any unsafe condition or quality issue immediately.
Be empowered and speak up when unsafe behaviors are observed or quality issues arise and to not place blame while investigating these issues.
Adhere to the principles of data integrity.
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