Talent Management Program Manager

3 weeks ago

Toronto ON, Canada Stripe Full time €113,600 - €170,400

Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. As an Enablement Program Manager on Stripe’s Talent Management Team (part of the Talent & Development org), you will drive the development and delivery of training to support Stripes in understanding Talent programs. This person will have broad expertise in the learning design and talent management spaces, including content design and development, change management, program management, and virtual and IRL facilitation. Own the development of learning materials to support users in understanding talent programs (e.g. performance review, talent planning, performance management) 
Leverage a users-first, change management driven approach to design highly relevant, succinct, and clear enablement
Support key Stripe initiatives by owning, designing, and developing suites of enablement assets including job aids, manager guides, and live/virtual training sessions
Collaborate with cross-functional stakeholders and subject matter experts during the design and development process, establishing project timelines, addressing user feedback, and ensuring alignment, engagement, and expectation management
Build with change management in mind, understanding the user impact of a program and building to support a smooth transition
Qualitatively and quantitatively assess and improve the effectiveness of training and enablement to demonstrate impact in line with business objectives
If you meet these requirements, you are encouraged to apply. 5-8+ years of experience in relevant L&D and Talent Management spaces
~ Extensive experience navigating ambiguity and building effective solutions that scale (experience designing learning experiences in a high-growth environment a plus)
~ Deep knowledge of adult learning principles to deliver programs 
~ Experience building in a variety of learning formats: ILT (live and virtual) and on-demand
~ Demonstrated expertise in using data to inform decisions on effectiveness of development experiences - and an understanding of what creates both learning and behavior change resulting in measurable improvement 
~ Strong virtual and in-person facilitation experience

Understanding of how learning technologies impact the user experience
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. retirement plans;

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