Business Analyst, Contact Center Solutions

Req Id: 409086 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...

Tesla participates in the E-Verify Program What to Expect - Le gestionnaire de centre de contact est responsable de la génération de revenus, des résultats et de l'expérience client à travers ses centres d'appels en Amérique du Nord. Le gestionnaire de centre de contact recrutera, formera et développera des équipes efficaces, façonnera et...

Salary Between 55 000$ and 85 000$ per year, depending on experience Publication Date 3 April, 2024 The Pixsense team continues to grow, and we are on the lookout for our next colleague. As a Business Analyst, you will be responsible for analyzing operational and functional requirements. You will work closely with stakeholders to understand their business...

Description: Role: Business Analyst (Cloud Transformation Strategy) Duration: 12 Months Bilingualism: French and English mandatory Hybrid required - 1 to 2 days/week in the office. Cloud Transformation Strategy - Business Analyst This is a high cross-functional project for a cloud transformation project . It is a transversal strategic role that...

Main Responsibilities: - Act as a resource person for users - Understand, identify and communicate business issues - Play a key role in support maintenance, incident resolution, problem solving and continuous improvements - Take ownership of complex problem-analysis assignments, recommend efficient solutions and being an enabler of their implementation -...

The Opportunity*Please submit application materials in English*We are seeking a highly motivated and proactive Senior Business Analyst to join our Expert team serving North America based in Montreal. In this fast-paced role, the Senior Business Analyst will be responsible for guiding internal client teams of consultants and other Experts in the execution of...

The Opportunity*Please submit application materials in English*We are seeking a highly motivated and proactive Senior Business Analyst to join our Expert team serving North America based in Montreal. In this fast-paced role, the Senior Business Analyst will be responsible for guiding internal client teams of consultants and other Experts in the execution of...

**WHAT WILL BE YOUR DAY-TO-DAY?** Your day-to-day responsibilities include, but are not limited to the following: - Perform data analysis, liaise with business and IT teams to initiate, and drive project requirements, manage backlog prioritization and delivery. - Perform UAT and understand databases, perform basic queries, troubleshoot issues, and solve...

Qui nous sommes Le Groupe CH est l’entreprise de sports et de divertissement par excellence au Québec. Que ce soit lors d’un match de hockey, d’un spectacle ou d’un festival, nous cherchons constamment à faire vivre à nos partisans et spectateurs des expériences uniques et mémorables. Les Canadiens de Montréal sont à la recherche d'un...

We're seeking a highly analytical, knowledgeable and driven Information Technology Business Analyst be a key player in bridging the gap between business needs and technology solutions. In this role, you will work closely with members of the Product team, to evaluate the request needs from internal stakeholders. Bachelor's degree in related field or science...

We're seeking a highly analytical, knowledgeable and driven Information Technology Business Analyst be a key player in bridging the gap between business needs and technology solutions. In this role, you will work closely with members of the Product team, to evaluate the request needs from internal stakeholders. Bachelor's degree in related field or science...

We're seeking a highly analytical, knowledgeable and driven Information Technology Business Analyst be a key player in bridging the gap between business needs and technology solutions. In this role, you will work closely with members of the Product team, to evaluate the request needs from internal stakeholders. Bachelor's degree in related field or science...

**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - "Welcome to TD, how can I help?"_ Helping is at the heart of all we do within TD's contact centre, and we're proud of the value we deliver 24 hours a day, 7 days a week, for more than 25 million Customers. Every day is an opportunity...

Position Summary We are seeking a highly motivated and proactive Senior Business Analyst to join our Expert team serving North America based in Montreal. In this fast-paced role, the Senior Business Analyst will be responsible for guiding internal client teams of consultants and other Experts in the execution of Executive Search, Board, and Advisory...

We're seeking a highly analytical, knowledgeable and driven Information Technology Business Analyst be a key player in bridging the gap between business needs and technology solutions. In this role, you will work closely with members of the Product team, to evaluate the request needs from internal stakeholders. Bachelor's degree in related field or...

**Business Solutions Support Analyst** **Maison Battat Inc. - Montreal QC** At Battat, we’re in the business of making kids happy. Thanks to our team of dynamic, talented and motivated individuals, we design and manufacture high quality, educational, and innovative toys that kids and parents around the world have loved for over 45 years! Joining Battat...

As a Business Analyst, you will be responsible for analyzing operational and functional requirements. You will work closely with stakeholders to understand their business needs and contribute to the design and implementation of effective solutions. University degree in Computer Science, Business Management, or a related field Considerable professional...

The Opportunity *Please submit application materials in English* We are seeking a highly motivated and proactive Senior Business Analyst to join our Expert team serving North America based in Montreal. In this fast-paced role, the Senior Business Analyst will be responsible for guiding internal client teams of consultants and other Experts in the execution...

Under the leadership of the Vice-President, the Director of Business Solutions will be responsible for ensuring the smooth running of IT projects in addition to contributing to the achievement of the organization’s strategic objectives in terms of technology. Responsibilities : The IT Director will have to oversee a multidisciplinary team: Analysts,...

Key Responsibilities: - Effectively communicate Loan Origination System (LOS) product functionality and business architecture. - Work with project stakeholders to elicit business requirements and ensure the implementation complies with user and business specifications. - Analyze and thoroughly document business needs of customer. - Act as the liaison among...