Patient Care Coordinator

3 weeks ago

Toronto ON, Canada University Health Network Full time

The University Health Network, where “above all else the needs of patients come first”, encompassesToronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educationalenterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground-breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Job Description

Union: Non-Union
Site: Toronto Western Hospital
Department: Neurovascular Unit
Reports to: Nurse Manager
Work Model: On-Site
Hours: 37.5/week
Salary: $43.22 - $54.02 (To commensurate with experience and consistent with UHN compensation policy)
Shifts: Days/Evenings/Nights/Weekends/Holidays
Status: Temporary Full-Time (12 month contract)
Closing Date: May 23, 2024

Position Summary

Reporting to the Unit Manager, as a member of the multi-disciplinary team on the Neurovascular unit, the PATIENT CARE COORDINATOR (PCC) acts as a resource for the multidisciplinary team. This position will play a leadership role by mentoring and providing direction, ongoing development and preceptorship to team members.

The Krembil Brain Institute at Toronto Western Hospital is home to one of the world’s largest and most comprehensive multidisciplinary teams working hand-in-hand to prevent and confront problems of the brain and spine. One in three Canadians will experience a brain-related condition such as Parkinson’s, Alzheimer’s, Epilepsy, Stroke or Concussion, in their lifetime.


The Neurovascular Unit (NVU) within the Krembil Brain Institute (KBI) program is the first of its kind in Canada. We champion a vision of right environment, for the right patient at the right time. It is a world-class care centre offering 40 in-patient beds including 20 High Acuity Level II beds for patients who require specialized interventions and monitoring. The Neurovascular Unit was designated as the District Stroke Centre for the West Toronto Region.


In 2017, NVU achieved stroke distinction from the Accreditation Canada for demonstrating national leadership, clinical excellence and commitment for continuous improvement of care for neurovascular patients.

Furthermore, as a member of the Neurovascular Unit, you will have a variety of career development opportunities such as;

  • Involvement in Quality Improvement and/or research projects as part of the Krembil Nursing Awards
  • Nursing fellowship opportunities through the Collaborative Academic Practice within UHN
  • Involvement in unit based councils to implement change
  • Obtain experience with rare and unique patient population and interventions in our Krembil program

Duties

  • Performing financial/administrative responsibilities to ensure efficient and effective unit operation
  • Contributing to staff development by promoting and ensuring a supportive and collaborative learning environment within the service(s)/cluster area based on the principles of adult learning and practice standards for nurses, students and ancillary staff
  • Liaising with members of the multi-disciplinary team to ensure high standards of quality and optimal management of patient care outcomes; performing cross-functional
  • Other duties consistent with the job classification as assigned or requested
Qualifications
  • Baccalaureate in Nursing required, Masters preferred
  • Current certificate of competency (licensure) from the College of Nurses of Ontario
  • Basic Cardiac Life Support (B.C.L.S.) program Level II
  • Three (3) years Nursing experience in a tertiary Acute care hospital.
  • Acute Care Certificate or Critical Care Certificate preferred
  • CNA certification in Neuroscience preferred
  • Demonstrated leadership abilities and experience
  • Demonstrated ability towards team building and collaboration
  • Effective organizational, interpersonal, and communication skills
  • Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
  • Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
  • Exercise initiative and good judgment with ability to multi-task
  • Excellent decision making and problem solving skills
  • Clinical and patient teaching skills
Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Proof of COVID-19 vaccination will be required. Should you be the successful candidate, you will be required to comply with UHN’s mandatory Vaccination Policy that is in effect.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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