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Shipping & Transportation Coordinator
5 months ago
SCACLI is seeking an individual to join us as part of the Ocean Export team. The candidate's role is to coordinate FCL, LCL, specialized containers, break-bulk and RORO cargo from Canada and USA to worldwide destinations. In addition, this individual will be quoting our partners and customers and also assisting Sales and Management with rate research. A Customer Service, Sales Oriented personality with strong business skills is an asset. Position: Full time.
Responsibilities
Coordinate ocean export shipments from Canada and USA to worldwide destinations (FCL, LCL, Specialized equipment, break-bulk, RORO)
Communicate shipment details with our client and overseas partners
Obtain, review, and prepare documentation to meet customers and insurance requirements while following compliance with other countries’ regulations and requirements.
Take pride in customer satisfaction
Strengthen relationships and upsell our client base
Quoting our clients and overseas partners and following up.
Liaise with multiple carriers and foster and maintain those relationships
Ability to offer effective, creative solutions and work to resolve issues quickly, efficiently and professionally
Resolve any operational issues that arise and implement measures to prevent their recurrence
Daily tracking of shipments to destination and updating customer base
Responsible for invoicing of shipments according to quotation
Audit and approval of invoices from vendors
Provide guidance and sharing their knowledge with other team members
Assisting Management and team members with other tasks from time to time.
Qualifications
Minimum 10 years experience in an Ocean Export Role in the Toronto city limits.
International Business, Supply Chain education is an asset.
CIFFA Certificate is an asset
Proficient in English verbal and written. French and other languages are an asset.
Experience in Project and over dimensional cargo is an asset
Ability to think outside the box (results oriented)
Able to work in a team environment and on their own
Able to work under pressure
Must be organized and detail oriented
Well versed in office software products
Willing to work after hours if and when required
Job Types: Full-time, Permanent
Benefits:
Dental care
Extended health care
Flexible schedule
On-site parking
Schedule:
Day shift
Monday to Friday
Work Location: In person
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