Service Advisor

1 month ago

Toronto ON, Canada Toyota On The Park Full time

At Canada One Auto Group, we strive to provide world class products and excellent customer service to all of our customers. We provide our employees with a culture that is unique, community involved and focused on continuous improvement with potential to move up within the company.

Under the umbrella of Canada One Auto Group, Toyota On The Park strives to provide an experience that is memorable and positive for all customers. At Toyota On The Park, our main focus is reflected in our commitment to the community in which we live and work.

The Position:
We are looking for a Full-Time Service Advisor with a minimum of five years’ experience in a similar position. You must have a valid G class driver’s license and the ability to work under pressure.

  • Greet each customer in a prompt and courteous manner, and ensure they will be helped momentarily.
  • Communicate with customers to determine the nature of the mechanical problems or issues.
  • Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicle’s work will
  • be completed.
  • Handle telephone inquiries regarding work in process and appointments, retrieve customer and vehicle data and return
  • phone messages promptly.
  • Schedule appointments using dealership approved forms.
  • Maintain a dealership-prescribed standard for “hours per customer repair order written”.
  • Inspect all vehicles for bodywork, notify the customer if work is needed and provide an estimate for body shop work.
  • Keep a daily log of repair orders written, status as well as carryovers.
  • Handle customer complaints and misunderstandings.
  • Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the
  • estimate or time promised.
  • Deliver vehicles to customers and answer any questions, review work performed and explain charges and coverage.
  • Explain optional services, warranty information and policies to customers.
  • Refer leads and prospects for vehicle sales to the new and pre-owned sales departments.
  • Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers,
  • co-workers and suppliers.
  • Adhere to all company policies, procedures and safety standards.

About You:

  • You are a motivated individual who will take on new challenges
  • You are highly organized and detail-oriented
  • You have previous experience with Reynolds & Reynolds software
  • You have a passion for customer service.
  • You assist customers by analyzing and interpreting their needs.
  • You also offer appropriate options, solutions and resolutions

Why Should I Apply?

  • Offer a Competitive Compensation Structure
  • Group Benefit Plan after three months of employment
  • Excellent growth and advancement opportunities

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process.

We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted.

#J-18808-Ljbffr

  • Associate Engineering Manager

    5 days ago

    Toronto, ON, Canada Mechanic Advisor Inc. Full time

    Steer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...

  • Associate Engineering Manager, Frameworks

    3 weeks ago

    Toronto, ON, Canada Mechanic Advisor Inc. Full time

    Steer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...

  • Multimedia Designer, Brand and Content

    4 weeks ago

    Toronto, ON, Canada Mechanic Advisor Inc. Full time

    Steer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...

  • Multimedia Designer

    4 weeks ago

    Toronto, ON, Canada Mechanic Advisor Inc. Full time

    Steer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...

  • Service Advisor

    1 day ago

    Ottawa, ON, Canada Donnelly Ford Lincoln Full time

    The Donnelly Automotive Group prides itself on its positive and supportive atmosphere. Join a long term and reputable dealership focused on providing exceptional guest services and developing successful team members.Why join our team?Industry leading compensation, commensurate with experience, that includes salary plus bonusesCompetitive benefits package...

  • Service Advisor

    24 hours ago

    Ottawa, ON, Canada Donnelly Ford Lincoln Full time

    The Donnelly Automotive Group prides itself on its positive and supportive atmosphere. Join a long term and reputable dealership focused on providing exceptional guest services and developing successful team members.Why join our team?Industry leading compensation, commensurate with experience, that includes salary plus bonusesCompetitive benefits package...

  • Service Advisor

    1 month ago

    Timmins, ON, Canada Timmins Economic Development Corporation Full time

    CJ Equipment Sales & Service is looking to add a service advisor to its operations. As a Service Advisor, you are the first point of contact with customers and will be relied upon to deliver excellent customer service. Excellent computer skills are also required. Sage accounting experience would be considered an asset. Duties to include: -Opening work...

  • Service Advisor

    1 day ago

    Ottawa, ON, Canada Donnelly Ford Lincoln Full time

    The Donnelly Automotive Group prides itself on its positive and supportive atmosphere. Join a long term and reputable dealership focused on providing exceptional guest services and developing successful team members. Why join our team? Industry leading compensation, commensurate with experience, that includes salary plus bonuses Competitive benefits...

  • International Customer Service Advisor

    1 day ago

    Toronto, ON, Canada Humber College Full time

    Company Description Established in 1967, Humber is one of Canada’s leading postsecondary institutions. Committed to student success through excellence in teaching and learning, Humber serves 31,000 full-time students and 56,000 continuing education registrants. With an internationally recognized reputation for quality learning, Humber offers a wide-range...

  • International Customer Service Advisor

    24 hours ago

    Toronto, ON, Canada Humber College Full time

    Company Description Established in 1967, Humber is one of Canada’s leading postsecondary institutions. Committed to student success through excellence in teaching and learning, Humber serves 31,000 full-time students and 56,000 continuing education registrants. With an internationally recognized reputation for quality learning, Humber offers a wide-range...

  • Compliance Advisor, Compliance Services and Advisor

    3 days ago

    Toronto, Canada Richardson Wealth Full time

    **Employment Status**: Permanent Full-Time **Location**: Toronto, ON **Department**: Risk & Compliance **Reporting To**: Manager - Compliance Services and Advisor Support **Job Id**: CPL - 084 **Job Level**: L3 **Seniority Level**: Associate **Position Overview**: The Compliance Advisor, Compliance Services and Advisor Support, is a resource for...

  • International Customer Service Advisor

    1 day ago

    Toronto, ON, Canada Humber College Full time

    Company Description Established in 1967, Humber is one of Canada’s leading postsecondary institutions. Committed to student success through excellence in teaching and learning, Humber serves 31,000 full-time students and 56,000 continuing education registrants. With an internationally recognized reputation for quality learning, Humber offers a...

  • Service Advisor

    1 month ago

    Brampton, ON, Canada Vision Truck Group Full time

    Vision Truck Group is growing again! Vision Truck Group is revolutionizing the Truck Repair industry together with Mack Trucks, the toughest name in trucking. Business is strong and we are looking to add a Service Advisor to our new shop in Brantford. We hold a strong commitment to our employees and place their development, training and well-being as key...

  • Service Advisor

    4 weeks ago

    Toronto, Canada Gyro Mazda Full time

    Gyro Mazda is looking for an Automotive Service Advisor to join our very busy and growing service team. Work with one of the leading automotive manufacturers in the world! Based in Toronto, ON, Gyro Mazda is a member of a family-owned and operated well-respected automotive group that includes two dealerships in Toronto. We have been in business for over 50...

  • Automotive Service Advisor

    1 month ago

    Toronto, Canada Ken Shaw Lexus Toyota Full time

    Ken Shaw Lexus Toyota is located at St. Clair and Keele, in the heart of Toronto. We are a family run, customer driven business for the past 60 years. We are currently hiring a service advisor for our Lexus Service Department Responsibilities include: - writing service repair orders - recommending all necessary maintenance and repair items, - closing...

  • Service Advisor

    4 weeks ago

    Toronto, Canada Morningside Nissan Full time

    Job Opportunity Morningside Nissan, a part of Drive Autogroup is currently seeking a Service Advisor to join their growing team. The Service Advisor is a key member of the Service team responsible for coordinating the service process and experience by assisting customers. Our Company is looking for an individual who takes pride in their work, is...

  • Automotive Service Advisor

    5 days ago

    Markham, ON, Canada Mastermechanic Full time

    Master Mechanic is a Canadian owned private corporation, established in 1982 as a franchisor in the after-market automotive repair and maintenance business. With 40 franchise locations throughout Southern Ontario, the firm has a strong reputation for high quality auto repair and regular vehicle maintenance. Looking for a change, our Markham and Markville...

  • Customer Service Advisor

    2 weeks ago

    Toronto, Canada Kipling Tire Full time

    Kipling Tire is looking to hire an experienced customer service advisor. You will advise customers on the features and benefits of specific tire models and develop appropriate tire recommendations for their needs. You will have the following responsibilities: - Service and product quotes, review recommendations, invoicing and cash-out, customer...

  • Automotive Service Advisor

    4 days ago

    Niagara Falls, ON, Canada Northern Auto & Tire Full time

    Company Description Northern Auto & Tire is a Full Service and Tire Shop located in Niagara Falls, ON. We specialize in servicing fleets of all sizes and are an authorized Goodyear TSN dealer, allowing us to service all National accounts and accept all Fleet Cards. Our factory trained technicians stay up-to-date with the latest vehicle technology through...

  • Automotive Service Advisor

    3 days ago

    Niagara Falls, ON, Canada Northern Auto & Tire Full time

    Company Description Northern Auto & Tire is a Full Service and Tire Shop located in Niagara Falls, ON. We specialize in servicing fleets of all sizes and are an authorized Goodyear TSN dealer, allowing us to service all National accounts and accept all Fleet Cards. Our factory trained technicians stay up-to-date with the latest vehicle technology through...