Call Center Agent

1 week ago


Canada Labour Solutions S&R Full time

Full job descriptionResponsibilities:Handle inbound and outbound customer calls in a professional and courteous manner.Provide accurate information and resolve customer inquiries and issues.Follow communication scripts and guidelines to ensure consistency and quality of service.Update customer records and maintain documentation of interactions in the CRM system.Identify and escalate priority issues to the appropriate team members.Meet or exceed performance metrics, including call handling and customer satisfaction targets.Collaborate with team members and other departments to improve customer service experience.Requirements:High school diploma or equivalent.Proven experience as a call center agent or customer service representative.Excellent verbal and written communication skills.Ability to work independently and as part of a remote team.Strong problem-solving and multitasking abilities.Comfortable using CRM software and other call center technology.


  • Call Center Agent

    5 days ago


    Canada Labour Solutions S&R Full time

    Full job descriptionResponsibilities:Handle inbound and outbound customer calls in a professional and courteous manner.Provide accurate information and resolve customer inquiries and issues.Follow communication scripts and guidelines to ensure consistency and quality of service.Update customer records and maintain documentation of interactions in the CRM...

  • Call Center Agent

    6 days ago


    Canada Labour Solutions S&R Full time

    Full job descriptionResponsibilities:Handle inbound and outbound customer calls in a professional and courteous manner.Provide accurate information and resolve customer inquiries and issues.Follow communication scripts and guidelines to ensure consistency and quality of service.Update customer records and maintain documentation of interactions in the CRM...

  • Call Center Agent

    1 day ago


    Canada Labour Solutions S&R Full time

    Full job description Responsibilities: Handle inbound and outbound customer calls in a professional and courteous manner. Provide accurate information and resolve customer inquiries and issues. Follow communication scripts and guidelines to ensure consistency and quality of service. Update customer records and maintain documentation of interactions in...

  • Call Center Agent

    6 days ago


    Canada Labour Solutions S&R Full time

    Full job description Responsibilities: Handle inbound and outbound customer calls in a professional and courteous manner. Provide accurate information and resolve customer inquiries and issues. Follow communication scripts and guidelines to ensure consistency and quality of service. Update customer records and maintain documentation of interactions in...

  • Call Center Agent

    1 week ago


    Canada Labour Solutions S&R Full time

    Full job description Responsibilities: Handle inbound and outbound customer calls in a professional and courteous manner. Provide accurate information and resolve customer inquiries and issues. Follow communication scripts and guidelines to ensure consistency and quality of service. Update customer records and maintain documentation of interactions in...

  • Call Center Agent

    1 week ago


    canada Labour Solutions S&R Full time

    Full job descriptionResponsibilities:Handle inbound and outbound customer calls in a professional and courteous manner.Provide accurate information and resolve customer inquiries and issues.Follow communication scripts and guidelines to ensure consistency and quality of service.Update customer records and maintain documentation of interactions in the CRM...

  • Call Center Agent

    1 week ago


    Canada Labour Solutions S&R Full time

    Full job descriptionResponsibilities:Handle inbound and outbound customer calls in a professional and courteous manner.Provide accurate information and resolve customer inquiries and issues.Follow communication scripts and guidelines to ensure consistency and quality of service.Update customer records and maintain documentation of interactions in the CRM...

  • Call Center Agent

    1 week ago


    canada Labour Solutions S&R Full time

    Full job description Responsibilities: Handle inbound and outbound customer calls in a professional and courteous manner. Provide accurate information and resolve customer inquiries and issues. Follow communication scripts and guidelines to ensure consistency and quality of service. Update customer records and maintain documentation of interactions in the...

  • Call Center Agent

    1 week ago


    canada Labour Solutions S&R Full time

    Full job descriptionResponsibilities:Handle inbound and outbound customer calls in a professional and courteous manner.Provide accurate information and resolve customer inquiries and issues.Follow communication scripts and guidelines to ensure consistency and quality of service.Update customer records and maintain documentation of interactions in the CRM...

  • Call Center Agent

    3 weeks ago


    Canada Market Pulse Full time

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    One of Millenilink’s clients is hiring a Genesys Cloud CX Architect for a 6-month initial contract with the possibility of extension. The successful candidate will be responsible for providing architecture guidance, implementation strategy and best practices for a new contact center implementation. Some of the deliverables will include solution design...


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  • Advisor, Call Center

    4 weeks ago


    Canada Banque Laurentienne Full time

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  • Canada Banque Laurentienne Full time

    Montreal- Customer serviceFull Time- 27014- 05 March 2024**Laurentian Bank. Seeing beyond numbers** **Building a better and different financial institution** Financial Benefits Working Environment Commuting and Travelling Food and Drinks Nice to have Financial Benefits Pension plan Group Insurance Stock purchase program Mortgage, Line of Credit,...