Manager, Analysis and Performance Management

4 weeks ago


Oakville ON, Canada Challenger Motor Freight Inc Full time

Our Mission at ASL Distribution is to provide our customers with cost-effective, quality logistics solutions with a commitment to ensure: Manage and supervise a team of dispatchers, ensuring their productivity and adherence to company policies and procedures.
Evaluate performance metrics and implement improvements to optimize efficiency and reduce costs.
Ensure compliance with all regulatory requirements and safety standards, DOT/MTO guidelines.
Handle escalated customer inquiries or complaints in a professional and timely manner.
Adhere to company policies and procedures, as well as regulatory requirements related to dispatch activities.
Create weekly/monthly schedules for highway and city drivers.
Analyze highway lanes to maximize profitability and plan trucks accordingly.
Coordinate with the dispatch team to manage driver hours and downtime.
Monitor fleet telematics, Load Link, and Border Connect and ensure rates are updated in the system promptly or/as instructed.
Work hand in hand with ASL’s partner companies to generate additional lanes to increase fleet volumes.
Work closely with Safety and Compliance Supervisor/Manager to ensure a safe driver fleet for ASL.
Perform operational analysis and recommend modifications to increase effectiveness and efficiency.
Bachelor’s degree in business administration, logistics, or a related field (preferred).
Proven experience in dispatch operations, logistics, or transportation management.
Strong leadership and management skills, with the ability to motivate and inspire a team.
Must have experience managing an asset fleet dispatch department, with 50 plus trucks and 125 plus trailers, dry vans, reefers, tandem, /tri/quads.
Proficiency in computer systems and dispatch software.
Flexibility to work evenings, weekends, and holidays as required.
AZ license an asset
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