Manager, Billing

Found in: Jooble CA O C2 - 1 week ago


Halifax NS, Canada Sherweb Inc. Full time
Manager, Billing & Collections (Bilingual)

We work to simplify the cloud for IT professionals so they can focus on what really matters, making their customers’ lives better. Find out how we do that here: .

Here's how you will contribute to the success of the company

The mission of our Billing & Collections team is to ensure accurate billing and provide excellent customer experience for billing support requested by Sherweb's clients. As the Manager, Billing & Collections, you will oversee the end-to-end billing and collection processes, drive continuous improvement and support corporate initiatives.

To succeed in this role, you will need to understand and adapt to corporate and departmental priorities, ensure that billing and collections best practices are followed, handle client inquiries and escalations and provide regular reporting. As an experienced people leader, you will manage billing and collection agents, acting as their coach and mentor.

The successful candidate will be a strategic thinker with a drive for continuous improvement, have strong leadership skills, excellent business acumen, extensive billing and collections experience and understand the importance of client experience. Under the guidance of the VP, Finance, you will:

  • Lead and support daily billing and collections operations including invoicing, collections and associated internal and external inquiries.
  • Consult on billing and collection processes and best practices on corporate projects. (Ex.: Implementation of new products, integrations of acquisitions, etc.)
  • Work with business leaders and subject matter experts across various departments to resolve client billing and collection issues.
  • Ensure that billing and collection industry best practices are followed within the team.
  • Track and analyze credit and collections cases. Lead escalated cases as needed.
  • Develop and present billing and collection reports to management.
  • Perform any other related tasks.

Here's what you need to have and master to get the job

  • 10+ years of experience in a finance, billing, collections or other related financial management role.
  • Strong leadership and people management skills, with the ability to motivate and develop a team.
  • Excellent organization and problem-solving abilities, with a strong attention to detail.
  • Excellent spoken and written communication in both French and English is mandatory.
  • Exceptional interpersonal skills, with the ability to collaborate effectively across departments.
  • Knowledge of financial regulatory requirements and industry best practices.
  • Business mindset.
  • University degree or equivalent in Finance, Accounting, Business Administration or related field.
  • Experience in information technology is considered an asset.
  • MSP channel knowledge is considered an asset.

Benefits of working at Sherweb

Sherweb is, above all, an environment where the needs of our customers are at the heart of our actions. We are committed to living our values of passion, teamwork and integrity every day.

A fast-paced work environment that adapts to you

  • A friendly and diverse work culture with inclusion and equality at the heart of our actions
  • State-of-the art technology and tools
  • A results-oriented culture where talent, action, and thinking outside the box are given due recognition
  • Annual salary review based on performance
  • Generous and caring colleagues of various professional and cultural backgrounds

A flexible total compensation offer

  • Vacation time that considers your previous experience
  • Advanced paid hours to recharge your batteries (holidays and mobile days)
  • Flexible benefits plan that adapts to your needs
  • Flexible savings fund options
  • A monthly home internet allowance

Considerable growth opportunities

  • A career path with opportunities to learn and grow
  • Proximity to your direct manager and open, honest communication to support your development
  • Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career

Last but not least: “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year.

Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.

#J-18808-Ljbffr
  • Billing Clerk

    7 days ago


    Halifax, Canada Dalhousie University - Anesthesia, Pain Management and Perioperative Medicine Administration inc. Full time

    **Billing Clerk** **Full-time, permanent position** **Halifax, Nova Scotia** Anesthesia, Pain Management and Perioperative Medicine Administration Inc. with Dalhousie University serving as paymaster Reporting to the Chief Operating Officer and working closely with the Billing Officers and finance staff, the Billing Clerk provides administrative and...


  • Halifax, Canada Mariner Innovations Full time

    Company Description As one of the largest independent technology companies in Atlantic Canada, Mariner has a team of over 200 IT and software professionals working with clients both regionally and across the globe. With extensive capabilities in the areas of analytics, automation software, information security and IT consulting, Mariner has been delivering...

  • Manager, Project Management Services

    Found in: Jooble CA O C2 - 1 week ago


    Halifax, NS, Canada Bird Construction Full time

    As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast. Entrenched in the foundation of a culture built more...

  • Full Time Night Manager

    Found in: Jooble CA O C2 - 1 week ago


    Halifax, NS, Canada New Castle Hotels & Resorts Full time

    Executive Meeting Manager- The Westin Nova Scotian #3679 Full-Time Exempt Manager Executive Meeting Manager- The Westin Nova Scotian You love working with people - planning a meeting down to the smallest detail and then communicating those details to those who need to know so the event comes off flawlessly, making a happy customer who wishes to book...


  • Halifax, Canada IWK Health Centre Full time

    **Company** : IWK Health**: **Req ID**:143034 **Department/Program**:Billings & Payables Team Lead, Financial Services **Location**: Halifax **Type of Employment**:Permanent Hourly FT (100% FTE) x 1 position(s) **Start Date**: ASAP **Union Status**: Non-union, Management/Non Union Bargaining Unit **Compensation**: $33.0821**: - **$41.3526 /hour **Closing...

  • Services Management Administrator

    Found in: Jooble CA O C2 - 5 days ago


    Halifax, NS, Canada Integrated Staffing Limited Full time

    THE JOB The Integrated Service Resolution Associate oversees the processing and management of medical aid invoices and worker expense claims, ensuring compliance with established agreements, policies, and procedures. They investigate and resolve invoicing and payment issues, reconciling discrepancies and handling inquiries. Collaborating with internal...

  • Conference Services Manager- The Westin Nova Scotian

    Found in: Jooble CA O C2 - 14 hours ago


    Halifax, NS, Canada New Castle Hotels & Resorts Full time

    Conference Services Manager- The Westin Nova Scotian #3680 {{jcity}}{{jstate}} The Westin Nova Scotian Position Type Full-Time Exempt Manager Job Description Conference Services Manager- The Westin Nova Scotian Are you a meticulous planner? Does putting together a large party or meeting challenge you while seeing a small function go off perfectly...

  • Executive Meeting Manager- The Westin Nova Scotian

    Found in: Jooble CA O C2 - 1 week ago


    Halifax, NS, Canada New Castle Hotels & Resorts Full time

    Executive Meeting Manager- The Westin Nova Scotian #3679 Location Code The Westin Nova Scotian Position Type Full-Time Exempt Manager Job Description Executive Meeting Manager- The Westin Nova Scotian You love working with people - planning a meeting down to the smallest detail and then communicating those details to those who need to know so the...

  • Operations Manager

    Found in: Jooble CA O C2 - 3 days ago


    Halifax, NS, Canada United Services Group Full time

    We are an established Canadian facility, maintenance company. We provide a variety ofservices to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental andvision, and a pension plan after 1 year. Job Summary This role will support and manage key functions within a portfolio of over...

  • Retail-Atlantic - Area Manager Cleaning Industry- Halifax

    Found in: Jooble CA O C2 - 2 weeks ago


    Halifax, NS, Canada United Services Group Full time

    Retail-Atlantic - Area Manager Cleaning Industry- Halifax Friday, April 5, 2024 About Us We are an established Canadian facility, maintenance company. We provide a variety ofservices to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental andvision, and a pension plan after 1 year....

  • Area Manager

    Found in: Jooble CA O C2 - 1 week ago


    Halifax, NS, Canada United Services Group Full time

    Monday, February 5, 2024 About Us We are an established Canadian facility, maintenance company. We provide a variety ofservices to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental andvision, and a pension plan after 1 year. Job Summary This role is responsible for leading,...

  • Project Manager

    9 hours ago


    Halifax, Canada Time & Space Media LTD. Full time

    **Project Manager (Media)** **ABOUT THE ROLE** We are searching for a Project Manager to join our Client Service Team. The Project Manager is responsible for financial accuracy, internal communication, media administration, and project management. They have strong attention to detail and have great time management and organization...

  • Manager, Finance

    Found in: Jooble CA O C2 - 2 weeks ago


    Halifax, NS, Canada VenorTalent Full time

    Venor is proud to partner with the Atlantic Economic Council on their search for a Manager, Finance & Operations. The Atlantic Economic Council is dedicated to fostering a healthy, inclusive and sustainable economy across Atlantic Canada. As the region’s premier independent economic research organization, they are at the forefront of analyzing critical...

  • Count Room Attendant-HFX

    Found in: Jooble CA O C2 - 5 days ago


    Halifax, NS, Canada Great Canadian Gaming Full time

    Position Summary Under the direct supervision of the Manager, Cage Operations, this position is responsible for the counting and movement of cash assets from the gaming floor while contributing to a safe and welcoming work enviro nment for all team members. Ensures adherence to the Companys policies and procedures, motivates and leads by example and...

  • Finance Associate

    Found in: Jooble CA O C2 - 1 week ago


    Halifax, NS, Canada Macpower Digital Assets Edge Full time

    Job Summary: The Controller is responsible for overseeing the company's financial and accounting activities. This includes ensuring liquidity, financial planning, reporting, and compliance. Strong preference to candidates in Ontario (Toronto, Ottawa), Nova Scotia, New Brunswick, Prince Edward, Quebec (Needs to be fluent in english or fluently bilingual). ...

  • Coordinator (part-time)

    Found in: Jooble CA O C2 - 3 days ago


    Halifax, NS, Canada Z953 Full time

    At Stingray, creativity, collaboration, and innovative technology are the pillars of our DNA. Are you ready to rock your career by joining a growing company, a team of music enthusiasts in a stimulating and fun work environment? Stingray, Halifax has an exciting opportunity for a part time Finance Coordinator – approximately 15 hours per week. ...

  • Clinic Manager

    2 weeks ago


    Halifax, Canada Bedford Chiropractic Inc. Full time

    **Responsibilities**: - Manage the clinic's daily operations, including staff scheduling, patient flow, bookings, and collections - Develop and implement policies and procedures to ensure efficient clinic operations - Monitor and maintain inventory levels of medical supplies, clinic supplies and retail product - Oversee the hiring, training, and performance...

  • Support Lead- Full Time

    Found in: Jooble CA O C2 - 1 week ago


    Halifax, NS, Canada Executive Aviation Full time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! Our operation in Halifax keeps growing and provides our team members with an amazing opportunity to work withmany different airline partners, 3to be exact! In Halifax you will be a part of an amazing team of ground handling specialists...

  • Senior Associate, Planning

    Found in: Jooble CA O C2 - 1 week ago


    Halifax, NS, Canada Mufg Investorservices Full time

    Senior Associate, Middle Office Operations, Global Payment Services Full-time Rank: Senior Associate Employment Type: Permanent Full Time About MUFG Investor Services: Experience something Brilliantly Different with a career at MUFG Investor Services. In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner...

  • Bilingual Financial Controller

    Found in: Jooble CA O C2 - 1 week ago


    Halifax, NS, Canada Macpower Digital Assets Edge Full time

    Job Summary: The Controller is responsible for overseeing the company's financial and accounting activities. This includes ensuring liquidity, financial planning, reporting, and compliance. The Controller will collaborate with various departments to ensure financial stability and accountability. Needs to be willing to work Eastern, Central, or Atlantic...