Automation Account Specialist

3 days ago

Burlington ON, Canada Gerrie Electric Wholesale Ltd. Full time

Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry.

Culture

Our core purpose is passionately helping customers be more successful by delivering exceptional experiences. We strive for an inspiring culture and integrity in all that we do.

Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done.

We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge.

What you will be doing

This position is part of the Automation Group and is responsible for the day-to-day service of customer accounts including technical automation sales and support, administration, project management, customer correspondence, presentations, training, and strategy development while sustaining and building long-term customer relationships.

TECHNICAL ACTIVITES/ PRODUCT KNOWLEDGE

Act as a lead point of contact to address the Automation needs of your customers

Provide pre-sale design and post-sales support

Develop and execute business plans that drive sales growth for your account base

Lead seminars and presentations and provide training to customers

Identify new product/solutions and service opportunities for the organization

Effective utilization of Customer Relationship Management (CRM) software

TEAMWORK AND COLLABORATION

Create and maintain a team atmosphere and ensure customer concerns are resolved promptly.

Work collaboratively with Account Mangers, Product Managers and other sales resources

COMMUNICATION

Communicate clearly and concisely both orally and in writing.

QUALITY

Maintain a high level of customer satisfaction and sales and product support for all product

PERSONAL DEVELOPMENT

Participate in conferences, seminars, and other educational opportunities;
reading professional publications;
maintain and participate in professional networks to enhance your knowledge and skills.

Participates on committees and special projects as requested.

What you bring to the table

Must be a graduate of a 2-year technician or 3 year electrical/electronic/computer technology program which emphasizes automation and control systems.

Must have successful experience in Electrical/ Automation technical sales

Working knowledge of industrial automation, networking, electrical power systems

Strategically minded with strong presentation, communication and relationship-building skills

Self-motivated with the ability to manage multiple priorities and meet deadlines

Proficient in Microsoft Office suite

Don’t have all of these qualifications? Feel free to send in your resume, we can train you on what you need to know or there might be another role that fits better.

We believe in taking care of our people

Major medical + dental coverage for yourself and your dependents (flex plan options available)

Employee Assistance Program

Global travel coverage

Pension plan with contribution matching

Training, development and career growth opportunities

Tuition re-imbursement program

Promote from within culture

A diverse and inclusive workplace

Caring and nurturing environment

Words that our employees use to describe us

Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful

*Flexible interview options are available

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