Head of Strategy

4 weeks ago


Windsor QC, Canada Nurun Sf Inc Full time

We are Nurun, at the crossroads of creativity and technology. We create digital experiences that help to grow brands and transform organizations. We organize as teams of Experience Designers, Developers, Client Partners, Project Managers, Strategists, and Business Designers (don’t worry, we’ll teach you what that is). Nurun is looking for a Director of CX Strategy & Performance to join our team; As the Director of CX Strategy and Performance at Nurun, you will lead the practices of Strategy, Data Scientist, and SEO/Analytics. By leading this multifunctional team your mission is to find the right insights for our clients to generate value to their business and problem-solve their challenges.
Lead and manage a talented team focused on CX strategy, including Strategists, Data Scientists, and SEO/Analytics Specialists.
Assert visions, define digital concepts and tactics that integrate user experience, design, research, data and technology practices, supporting them with a business-oriented discourse;
Present strategic deliverables in executive presentations, ensuring client appropriation of proposed strategies.
Drive Digital Transformation initiatives to enhance customer and employee experiences.
Collaborate with CX strategists and business designers, performance analysis experts, and content strategists on extensive projects;
Bachelor's degree in Marketing, Advertising, Business or any other relevant field; 8-10 years of proven experience in leading CX strategy and performance teams
Relevant experience in Data Analytics, UX design, Product Management , Digital marketing both theoretically and practically.
Strong analytical and creative thinking skills
Familiarity with Digital Transformation initiatives
from our culture of collaboration, to how we work with our clients, to how we empathize with and serve the customers of our clients. It’s critical that our candidates operate on this level, fostering and enriching our human-centric culture.
For our working philosophy and entrepreneurial spirit;
For an approach to our projects based on understanding human needs;
For the chance to work on large-scale digital projects for major clients around the world;
For our competitive offer and wide range of social benefits from day one;
For our flexible hybrid work model with 3 days a week minimum in the office with the rest being flexible, with access to collaborative office space
For a flexible schedule that truly allows work-life balance;


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